Field Service Engineer (GCS- Field; San Jose, CA)

Teradyne

San Jose, CA

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JOB DETAILS

SALARY

$61,300–$98,100 Per Year

SKILLS

Automation, Communication Skills, Compensation and Benefits, Continuous Improvement, Cross-Functional, Customer Relations, Customer Satisfaction, Customer Support/Service, Develop and Maintain Customers, Diversity, Electrical Engineering, Electronic Engineering, Electronics, Identify Issues, Incentive Programs, Insurance, Leadership, Manufacturing Automation, On Site Support, Physics, Problem Solving Skills, Process Improvement, Product Support, Sales Closing Skills, Systems Administration/Management, Technical Support, Test Automation, Tuition Fees, Willing to Travel

LOCATION

San Jose, CA

POSTED

6 days ago

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions help manufacturers to develop and deliver products quickly, efficiently and cost-effectively. Together, Teradyne (http://www.teradyne.com/) companies deliver manufacturing automation across industries and applications around the world!

We attract, develop, and retain a high-performance workforce, comprised of people with diverse backgrounds and a shared drive for excellence. We strive to foster a positive and inclusive work environment that helps employees, and communities, thrive.

Our Purpose

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

The Field Service Engineer (FSE) provides highly responsive technical support to Teradyne customers and field teams across the region. This role is responsible for troubleshooting, resolving technical issues, supporting system installations, driving continuous improvement, and upholding Teradyne’s customer‑first values. The FSE works closely with cross‑functional teams, contributes to knowledge sharing, and influences customer satisfaction through effective communication, problem-solving, and professionalism.

+ Provide technical support to customers and field teams onsite, via phone, or through email.

+ Travel as required to support regional field teams and customer sites.

+ Apply a structured approach to troubleshooting and resolving complex technical problems.

+ Provide solutions for new, undocumented, or unexpected technical issues within local accounts.

+ Identify and escalate issues appropriately to engineering, management, or global support teams.

+ Demonstrate strong problem-solving techniques, selecting the best approach for each situation.

+ Work effectively with customers, cross-functional teams, and regional field organizations.

+ Frequently engage with inter‑organizational partners, key accounts, and local suppliers.

+ Influence customer decisions and maintain strong customer relationships through professionalism and credibility.

+ Uphold Teradyne’s core values and always demonstrate respect for customers.

+ Ensure work quality meets expectations of both customers and field leadership.

+ Serve as a high-impact contributor to regional accounts and the broader field team.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

+ BS or MS in Electronics Engineering; Electrical Engineering; Physics or Diploma in Electronics

+ Technician level having 6 years of working experience in a product support environment with outstanding performance.

We are only considering candidates local to position location and are unable to provide relocation for this position.

This position is not eligible for visa sponsorship.

Compensation:

The base salary range for this role is $61,300- 98,100. This range is a good faith estimate, and the amount of base salary will correspond with experience and skill set. This range can also fluctuate depending on demand and location.

Incentive Plan: This job is eligible for discretionary bonus(es) based on financial performance.

Benefits:

Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.  Please click here (https://www.teradyne.com/2026-benefit-information-for-us-employees/) to see details.

#LI-NS1

Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at 978-370-3041 or contact them at HR.Service.Center@teradyne.com for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

About the Company

Teradyne

Teradyne is a leading supplier of automation equipment for test and industrial applications. Teradyne Automatic Test Equipment (ATE) is used to test semiconductors, wireless products, data storage and complex electronic systems, which serve consumer, communications, industrial and government customers. Our Industrial Automation products include Collaborative Robots used by global manufacturing and light industrial customers to improve quality and increase manufacturing efficiency. In 2017, Teradyne had revenue of $2.14 billion and currently employs approximately 4,500 people worldwide.

COMPANY SIZE

1,500 to 1,999 employees

INDUSTRY

Electronics, Components, and Semiconductor Mfg

FOUNDED

1960

WEBSITE

http://www.teradyne.com