Field Service Engineer (FIELD REMOTE- Chicago, IL)

Field Service Engineer (FIELD REMOTE- Chicago, IL) at PerkinElmer

Skip to main content

Working at PerkinElmer | Jobs and Careers at PerkinElmer

• Saved Jobs 0

• Log in

Menu

• Working Here

• People Experience

• Meet Our People

• Search Jobs & Apply

• Remote Job Openings

• Recruitment Fraud Alert

• Saved Jobs 0

• Log in

We are aware that fraudulent job offers are circulating on social media. Perkinelmer does not engage in email interviews, does not requests fees payments and only communicates through our secured enterprise management system. Please note that legitimate emails will always come from a 'perkinelmer.com' email address.

What is Recruitment Fraud? Recruitment fraud is a sophisticated scam offering fake job opportunities to job seekers. This type of fraud is normally carried out through e-mails or social sites by an individual claiming to be from the company. These fraudsters often request recipients to complete employment forms requiring that you provide your personal identifying information. The scammer may even conduct an "interview" with the job seeker through a virtual conferencing platform and will often request that the job seeker make a payment as part of their fake recruiting process. How to identify Recruitment Fraud? Please note that PerkinElmer DOES NOT: Send job offers from free email providers such as Yahoo, Google, etc. Some scammers try to use email addresses that have PerkinElmer in the name, such as perkinelmerjobs.com, however, these are not legitimate emails. Present job offers without an employment application, an interview and a discussion with the hiring manager. Request payments or any type of personal data, such as credit card information, from prospective candidates for employment. Authorize anyone to collect money or arrive at any monetary arrangement in return for a job at PerkinElmer. Require background screening on job applicants prior to being interviewed. All background screenings are conducted in accordance with applicable law and at appropriate times during the recruitment process, not prior to an interview. What to do if you are approached? Do not send any money or provide any personal information. Please contact the FBI's Internet Crimes Complaint Center at this link to report the internet scam: https://www.ic3.gov/Home/ComplaintChoice. The FBI's IC3 aggregates criminal events and conducts analyses to prosecute these crimes. Close

Don't ask what's next. Define it. Step up, stand out and make a Statement.

Keywords

Location

Search Jobs

Check out this location

Share

• Email
• LinkedIn
• X
• Facebook

Field Service Engineer (FIELD REMOTE- Chicago, IL)

Springfield, Illinois | Remote

Save for Later

Apply Now

Responsibilities

Location Springfield, Illinois US Job ID REQ-057272

The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.

Location: Remote field work servicing customers in the Chicago, IL area.

Job Responsibilities:

• Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service
• Provide troubleshooting, repair, and qualification services for customers including warranty services within a prescribed time frame and established maintenance protocols.
• Communicate service offerings including training, support, software, laboratory services products and field upgrades
• Partner with our customers to understand their analytical workflow and applications
• Demonstrate knowledge of and adherence to the installation, warranty, and service agreement documentation standards
• Contribute to account profitability through efficient execution and service delivery
• Perform timely uploads and downloads of required service data to ensure the integrity of service system(s)
• Maintain assigned assets including tools, test equipment (MTE), telecommunication equipment, assigned service parts inventory, etc.
• Proactively develop technical and soft skills to maintain and enhance PerkinElmer's value proposition to the customer
• Enhance PerkinElmer's product quality by proactively reporting improvement opportunities via the quality notification process
• Seek higher level certification through participation in company sponsored training & development offerings
• Complete all administrative tasks to include but not limited to time reporting, assigned training, etc.
• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time

Critical Skills:

• Outstanding interpersonal, written, and verbal communication skills
• Technical problem-solving skills and attention to detail
• Outstanding customer service skills complemented by an ability to listen to and interpret client requests.
• Aptitude for technical and practical matters.
• MS Office Skills: Outlook, PowerPoint, Word.
• Excellent interpersonal skills; excellent team player with customer satisfaction focus
• Ability to follow written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions

Basic Qualification:

• Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 2 years direct experience with repair of laboratory equipment OR
• Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 4 years direct experience with repair of laboratory equipment OR
• High School Diploma plus 10 years direct experience with repair of laboratory equipment

Preferred Qualifications:

• Experience using Microsoft 365
• Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
• Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base.
• Must have a valid driver's license. While performing the duties of this position you must always maintain safe motor vehicle operation
• Vendor issued certification on relevant laboratory equipment
• Knowledge of laboratory safety practices as defined by the Company and/or the customer's site safety code

Working Environment:

• Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.
• Job pace may be fast and job completion demands may be high.
• Must be able to remain in a stationary position more than 25% of the time
• The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
• Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).
• Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
• Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
• Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste.
• Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals.
• May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.

The annual compensation range for this full-time position is $58,760.00 to $79,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

Apply Now

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

• Featured Jobs
• Recently Viewed Jobs
• Saved Jobs

Featured Jobs

View All of Our Available Opportunities

Recently Viewed Jobs

You have not recently viewed any jobs.

Saved Jobs

You have not saved any jobs.

• Community Impact

We are committed to making a difference in our communities through strategic philanthropy, partnerships and employee volunteerism. Learn More "

• University Relations

Mentoring, training and engaging projects with real-world results. Kick-start your career at PerkinElmer. Learn More "

• About PerkinElmer

• About Us

• Policies

• Events

• Careers

• Modern Slavery

• French Equality Index

• Connect

• Contact Us

• Offices

• Authorized Distributors

• Cookie Settings

• Accessibility

• Shopping Tools

• Buy Online

• Quick Order

• My Account

• My Favorites

• Order History

• Create Account

• Support & Services

• Resource Library

• Customer Training & Education

• Request Service Visit

• Instrument Support Portal

• Self Service Order Support

Sitemap 1998 - 2026 PerkinElmer Inc. All Rights Reserved

• Saved Jobs 0

• Log in

feedback