Field Service Engineer #ESF6459

What you will be doing:

• Responsible for service maintenance work on existing and new plants.
  
• Work on a multitude of systems including Filtration, Ion Exchange, UV, Reverse Osmosis (RO), EDI, Ozone, WFI, and Pure Steam.
  
• Interface with end users and customers.
  
• Perform preventative and corrective maintenance on water treatment equipment including electro-mechanical repairs with replacement of parts.
  
• Conduct water quality testing utilizing Hach DR900 meter, Myron L pH and conductivity, and various Hach kit tests including but not limited to hardness, pH, etc.
  
• Fill out Preventive, Quality and Maintenance Checklist (PQMC).
  
• Maintain internal documentation and submit external reports to customers.
  
• Read system documentation including but not limited to the PID, component list, spare parts list, circuit diagrams, functional logic, etc.
  
• Work with electrical control panel components including but not limited to I/O cards, PLCs, and plant automation to tune loops and program instrumentation.
  
• Ensure customer satisfaction by delivering professional and proactive service at all times.
  
• Troubleshoot issues remotely over the phone and at customer sites for both electrical and mechanical questions.
  
• Provide start-up support on new systems including completing commissioning documentation and reporting.
  
• Master all training topics for a Level 1 Field Service Engineer.
  
• Be competent and knowledgeable on all training topics for a Level 2 Field Service Engineer.
  

Experience you will need:

• 5-10 years experience working with electro-mechanical equipment including pumps, valves, motors, etc.
  
• 5-10 years experience in system maintenance.
  
• 3-6 years experience with electrical control panels including the ability to tune loops and program instrumentation.
  
• 3-6 years of water treatment industry experience.
  
• Proficient in computers and Windows software.
  
• Ability to work remotely and independently without supervision and be customer-facing.
  
• Willingness to travel regionally and occasionally throughout North America.
  
• Must have a valid driver's license and a clean driving record.
  
• Ability to work flexible hours, sometimes outside 'normal business hours' and travel as required on short notice.
  
• Ability to lift heavy objects at times and be on your feet the majority of the workday.