Field Service Engineer - 70% Travel

Michael Page International

Rosemont, Illinois

JOB DETAILS
SALARY
$70,000–$100,000 Per Year
JOB TYPE
Full-time
SKILLS
Acceptance Testing, Analysis Skills, Automation, Best Practices, Biotech and Pharmaceutical, Blueprints, Calibration, Commission Controls, Commissioning, Communication Skills, Computer Networks, Continuous Improvement, Control Systems, Cost Control, Customer Relations, Customer Satisfaction, Customer Support/Service, Customer Training, Data Collection, Diversity, Documentation, Electrical Components, Electricity, Electromechanical Systems, Electronic Engineering, Electronics, English Language, Environmental Protection Agency (EPA), Equipment Maintenance/Repair, Equipment Specification, Field Trials, Food and Beverage Industry, Groundskeeping, ISO (International Organization for Standardization), Identify Issues, Installation Guide, Instrumentation, Instrumentation Engineering, Logistics Management, Maintenance - Electrical, Maintenance Services, Mechanical Engineering, Mechanical Testing, Microsoft Office, OSHA, Oil and Gas, On Site Support, Operational Strategy, Operations Management, Operations Processes, Oscilloscope, Passport Requirements, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Product Design, Product Engineering, Programmable Logic Controller (PLC), Quality Assurance Methodology, Regulations, Regulatory Compliance, Root Cause Analysis, Sales Support, Schedule Development, Service Delivery, Supervisory Control and Data Acquisition (SCADA), System Operations, System Test, Systems Maintenance, Technical Leadership, Technical Operations, Technical Sales, Technical Support, Technical Training, Technical Writing, Test Equipment, Testing, Travel Planning, Validation Testing, Willing to Travel, Writing Skills
LOCATION
Rosemont, Illinois
POSTED
1 day ago
Job TitleInstallation & Commissioning EngineerJob DescriptionInstallation & Commissioning Install, calibrate, and commission industrial control systems, tank gauging systems, instrumentation, valves, and mechanical fittings at customer sites worldwide. Follow technical specifications, blueprints, and installation procedures to ensure correct placement, alignment, and configuration of electrical and mechanical components. Perform system calibration, testing, and validation to confirm proper operation before customer acceptance. Document installation procedures, equipment settings, and commissioning results for customer records and compliance.Troubleshooting & Repair Diagnose and resolve complex electrical and mechanical issues involving controls, instrumentation, electronics, valves, fittings, and mechanical systems. Perform field testing using electrical test equipment (multimeters, oscilloscopes, diagnostic tools) and mechanical analysis to identify root causes. Implement repairs, replacements, or recalibrations to restore systems to full operational capability. Provide remote troubleshooting support when on-site presence is not feasible, coordinating with engineering and technical teams as needed.Customer Training & Support Conduct on-site and in-house training sessions on equipment operation, maintenance procedures, troubleshooting techniques, and regulatory compliance. Develop training materials, documentation, and technical guides tailored to customer needs and environments. Build long-term customer relationships by ensuring they are confident and capable of operating and maintaining systems independently. Respond promptly to customer inquiries, provide technical guidance, and escalate complex issues to engineering teams when required.International Field Service & Travel Travel to customer sites internationally (up to 70% of the time) to provide installation, commissioning, maintenance, and support services. Manage logistics, schedule coordination, and travel planning to ensure efficient field operations and customer satisfaction. Adapt to diverse cultural, language, regulatory, and operational environments across wastewater, oil & gas, chemical, food & beverage, and pharmaceutical industries. Maintain professional representation of Cognesense and build strong customer relationships across international markets.Documentation & Reporting Maintain accurate and detailed service records, work logs, maintenance reports, and field notes for all customer interactions and service activities. Document equipment specifications, configuration settings, calibration data, and any modifications made during service visits. Use service management software and systems to log work orders, capture field data, and communicate status to internal teams and customers.Team Collaboration & Continuous Improvement Collaborate with engineering, sales, technical support, and operations teams to resolve complex issues and optimize field service delivery. Report installation defects, equipment issues, or design concerns to product engineering teams for resolution. Identify opportunities for process improvements, cost optimization, and enhanced service delivery. Stay current with product updates, technical developments, regulatory changes, and industry best practices.The Successful ApplicantAt least 5 years of practical experience performing field service, equipment installation, maintenance, or commissioning of electrical and mechanical systems in industrial settings. Comprehensive knowledge of industrial instrumentation, control systems, tank gauging equipment, valves, mechanical fittings, and associated components. Strong analytical and troubleshooting skills with a proven ability to diagnose and resolve both electrical and mechanical issues. Skilled in the use of electrical testing instruments, including multimeters, oscilloscopes, and other diagnostic equipment, as well as mechanical testing and inspection techniques. Experience delivering technical training and customer support to individuals with a broad range of technical knowledge and experience. Strong written and verbal communication skills in English; proficiency in additional languages is considered an asset. Willingness and ability to travel internationally for up to 70% of the role, with a valid passport required. Proficient in Microsoft Office applications and field service management or work order software. Associate degree in Electronics, Mechanical Engineering, Instrumentation, or a closely related technical discipline, or an equivalent combination of education and relevant hands-on experience. PREFERRED: Industry certifications in instrumentation, automation or electromechanical systems. PREFERRED: Knowledge of EPA, OSHA, ISO, API compliance. PREFERRED: PLC Programming, SCADA systems, or automation platforms. PREFERRED: Ability to communicate in Spanish or other global languages.What's on OfferCompetitive base salary Bonus Great benefits 401k match Expensed Travel More!

About the Company

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Michael Page International

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world. Our business was established in Canada in 2005 when we opened our Toronto office. Our role is to work with employers and job seekers to facilitate a successful match. This can range from advising a global company on a candidate sourcing strategy to helping a job seeker find their dream job. In Canada, we focus on recruiting for the following areas: Banking and financial services Digital and e-commerce Engineering and manufacturing Finance and accounting Human resources Information technology Marketing Oil and gas Procurement and supply chain Property and construction Sales An Established Brand The Group has established a leading presence in many of the key markets for professional recruitment around the world and has positioned itself in certain other markets, which offer the opportunity for future growth. Within its current largest markets, Michael Page has also built a regional presence, including in the UK, France and Australia. Consequently, the Michael Page brand is among the most widely recognized brands in the professional recruitment industry. A Market Leader The role of a recruitment consultancy is to act as an intermediary, identifying and sourcing suitably qualified candidates on behalf of its clients. Candidates are recruited either for permanent or contract positions (typically for a fixed term) or on a temporary basis. Within the overall recruitment industry, the market for professional recruitment services is a specialist sector which has developed more recently. Michael Page is widely recognized as leading the development of this market around the world. Learn the benefits of working with Michael Page yourself. Submit your resume or contact a Michael Page recruitment consultant today.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Staffing/Employment Agencies
WEBSITE
https://www.michaelpage.ca/