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Field Service Controls Technician

Cleaning Technologies Group

  • Cincinnati, Ohio
  • 22 days ago

    Highlights

    What You Bring to the Table Associate degree or trade school certification in Electrical Engineering , or 2–3 years of hands-on experience in automation, material handling, or machine controls. In this role, you’ll be the face of our company at customer sites across North America and beyond - installing, starting up, and supporting cutting-edge automated machinery in the field.

    Numbers & Facts

    LocationCincinnati, Ohio
    Websitehttps://www.ctgclean.com/employment-opportunities

    Description

    Position: Field Service Controls Technician
    Division: Ransohoff
    Department: Service
    Reports To: Technical Service Manager
    Classification: Hourly, Non-Exempt
     
    Are you a hands-on problem solver with a passion for automation and travel? Do you thrive on variety, love troubleshooting, and enjoy being the go-to expert when machines need a brain and a heartbeat? If so, we want to hear from you!
    We’re looking for a Field Service Controls Technician to join our dynamic Service Team. In this role, you’ll be the face of our company at customer sites across North America and beyond - installing, starting up, and supporting cutting-edge automated machinery in the field.
    What You’ll Be Doing
    • Lead the installation and startup of our high-tech machines at customer facilities.
    • Travel to various customer sites to troubleshoot, repair, and commission equipment.
    • Perform electrical diagnostics and PLC troubleshooting on a wide range of automation equipment.
    • Provide remote support via phone and online tools to assist customers and fellow technicians.
    • Collaborate with engineering on machine runoffs and pre-shipment checks.
    • Train customers and junior technicians on machine operation and troubleshooting.
    • Prepare clear, detailed service reports after field visits.
    • Contribute to continuous improvement by reviewing in-shop builds for potential field issues.
    What You Bring to the Table
    • Associate degree or trade school certification in Electrical Engineering, or 2–3 years of hands-on experience in automation, material handling, or machine controls.
    • Solid knowledge of electrical systems and PLC programming/diagnostics.
    • Strong troubleshooting instincts and the ability to handle multiple projects at once.
    • Excellent communication skills—able to clearly explain technical concepts to a wide range of audiences.
    • Willingness and ability to travel 65–75%, including some international trips.
    Physical & Work Environment
    • Must be able to lift up to 50 lbs unassisted, and work in environments with varying temperatures and noise levels.
    • Expect hands-on work: standing, bending, kneeling, climbing, and getting into tight spaces when needed.
    Perks of the Role
    • Variety! No two days are the same—from machine startups to customer training and everything in between.
    • Travel opportunities across North America (and occasional international trips).
    • Be part of a tight-knit, expert team that's shaping the future of industrial automation.
    • Develop your skills and grow into leadership or advanced technical roles.
    Ready to power up your career and take your skills on the road?
    Apply now and become a key player in delivering innovation, reliability, and service excellence to customers around the country.

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