Field Sales Specialist III

Inside the Role

The District Parts Manager (DPM) provides dealers and distributors with aftermarket parts management support in the areas of parts sales, customer service, and business performance. DPMs provide market analysis service to assist dealer/distributors in the development and execution of effective aftermarket parts marketing plans to realize both their marketing and financial goals in part sales. Marketing plans should incorporate a sound understanding of product lines, supply chain, inventory management, merchandising, and DTNA sales/marketing programs. DPMs conduct financial analysis of dealer parts business and make recommendations for improvements in acquisition cost, inventory strategy, and product line offerings. DPMs regularly meet with end customers along with dealer sales/service personnel. They analyze customer needs to determine appropriate part sales strategies to win new business while defending existing business from competitors. DPMs elevate dealer/distributor sales effectiveness by deploying current DTNA sales programs.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

• Typically requires a Bachelors Degree
• Typically requires 5-7 years of relevant experience or 8 years of relevant experience in lieu of degree
• Requires in-depth knowledge and expertise in job field and working knowledge of related disciplines
• Uses analytical thought to independently solve complex problems with minimal guidance and identify solutions
• May lead team or department projects or work streams within broader projects
• Acts as an advisor to management and key external stakeholders on job field related projects
• Acts as a resource and guide for colleagues with less experience
• Uses experience to contribute to standards in which others will operate

  What You Drive at DTNA

  • Grow DTNA parts sales at assigned locations.
  • Work closely with DPM’s in abutting regions to support dealer groups with AOR’s that cross regional boundaries.
  • Initiate innovative methods of changing dealer behavior to meet national aftermarket standards of parts performance, which insure a consistent, well-balanced package of services to support truck customers.
  • Establish harmonious relationship with Dealer/Distributor Principal and Parts Manager to enhance acceptance of corporate programs and aftermarket performance standards. 
• Work closely with Dealer Principal to maintain total dealer commitment to aftermarket parts objectives by closely involving him/her with Parts Manager's performance.
• Provide headquarters staff with ongoing field intelligence on program effectiveness, training requirements, market trends, end-customer behavior, and competitive activities.
• Assist dealer personnel in the development of an annual business plan for parts.
• Actively promote and assist dealer parts sales efforts on a regular basis.
• Initiate the development of sales and merchandising programs on dealer-level which are consistent with national standards and corporate guidelines.
• Actively promote and support headquarters training programs and deliver personalized, on-site training. 
• Provide training and liaison between headquarters IT staff and dealer personnel as required. 
• Serve as technical consultant concerning all company and dealer/distributor related systems activities.

• Knowledge You Should Bring

  • Bachelor’s degree with 5-7 years of relevant experience or 8 years of relevant experience in lieu of degree
  • Superior Analytical Skills
  • Proficiency in Microsoft Office
  • Ability to travel approximately 40%-60%

  Exceptional Candidates Might Have

  • 4+ years of OEM aftermarket experience preferred
  • Values and practices 2-way communication, and is willing and able to provide guidance and business perspective to dealers in AOR
  • Identify and understands aftermarket dealer and customer economic drivers, and act on them in order to drive DTNA sales.
  • Driving deal momentum and can demonstrate DTNAs value to dealer and end customers

  Where We Work

  This position is open to applicants who can work in (or relocate to) the following location(s)-

  Fort Mill, SC US. Relocation assistance is not available for this position.

  Schedule Type:

  Remote

  At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

  That is what we are working toward - for all who keep the world moving.

  Additional Information

  • This position is not open for Visa sponsorship or to existing Visa holders
  • Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
  • Final candidate must successfully complete a criminal background check
  • Final candidate may be required to successfully complete a pre-employment drug screen
  • Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
  • EEO - Disabled/Veterans

  Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

  For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.