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Field Ops Technician

Empire Access

Scranton, Pennsylvania

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JOB DETAILS
SKILLS
Communication Skills, Construction, Construction Support, Customer Support/Service, Documentation, Driver's License, Equipment Maintenance/Repair, Establish Priorities, Identify Issues, Network Administration/Management, On Site Support, Problem Solving Skills, Project Schedule, Service Delivery, Team Player, Technical Writing, Telecommunications, Time Management
LOCATION
Scranton, Pennsylvania
POSTED
9 days ago
Join the Team as a Field Ops Technician!
 
Empire Fiber is seeking someone to join our Field Ops Department within the following areas: Batavia, NY | Lehigh Valley, PA | Scranton, PA | Odessa/Elmira, NY

Are you someone who loves working outdoors, solving problems, and staying hands-on with technology? Do you thrive in a fast-paced environment where every day is different? If so, we want YOU on our team!

We are seeking a motivated and dependable Field Ops Technician to help support and maintain our growing network infrastructure and field operations. This is a great opportunity for someone who enjoys teamwork, independence, and building something that keeps communities connected.

What You’ll Do:

  • Perform installation, maintenance, troubleshooting, and repair of field equipment and network infrastructure
  • Support construction, service delivery, and connectivity projects in the field
  • Read and interpret maps, prints, and technical documentation
  • Assist with underground and aerial operations, including splicing and connectivity work
  • Coordinate with internal departments, contractors, and vendors to ensure projects stay on schedule
  • Respond to service issues and provide excellent customer support when needed
  • Maintain accurate documentation and workflow updates
  • Operate company vehicles, tools, and equipment safely and responsibly

What We’re Looking For:

  • Strong mechanical and technical aptitude
  • Ability to work outdoors in varying weather conditions
  • Comfortable working independently and as part of a team
  • Strong communication and problem-solving skills
  • Ability to prioritize tasks and adapt to changing needs
  • Experience in telecommunications, utilities, construction, or field operations is a plus
  • Valid driver’s license with a clean driving record required

Why Join Us?

  • Competitive pay and benefits
  • Opportunities for training and career growth
  • Dynamic and supportive team environment
  • The chance to make a real impact in the communities we serve

What Success Looks Like:

You’re dependable, safety-focused, detail-oriented, and take pride in getting the job done right the first time. You enjoy staying active, learning new skills, and being part of a team that values hard work and innovation.

Ready to build your future with us? Apply today and become part of a team that keeps people connected!

 
Pay Range: $20.00 - $24.00 per hour depending on experience.
 
Empire Fiber is an Equal Opportunity Employer! 
 

About the Company

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Empire Access