Field Operations Technician I - Product Engineering Support

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere.

Job Title: (Field Operations Technician I - Product Engineering Support)
 
About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. 
 
Job Description
 
Field Operations Technician I - Product Engineering Support

Major Purpose
Supports the successful execution of field operations under the guidance of the field operations manager and field operations leads. Executes data collection procedures to develop and improve machine learning models used to power autonomous vehicles. Provides actionable feedback to development team. Assists with logistics, equipment assembly, basic maintenance and troubleshooting, field data collection, pilot projects, and system testing.

Major Duties
• Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
• Troubleshoot and diagnose equipment and systems for emergency repairs and carry out preventive maintenance inspections.
• Develop testing standards and procedures under the direction of professional colleagues.
• Support technical troubleshooting efforts, aiding in the quick and accurate identification, analysis, and resolution of technical issues with equipment and experiments.
• Help to install complex systems and conduct inspections of equipment with guidance.
• Implement improvements and provide feedback on them. Use change management systems and protocols to provide routine support services.
• Prioritize own workflow and ensure work is completed to the required standards of quality and timeliness; use performance management systems to improve personal performance.
• Provide initial fault isolation and propose resolution for approval by more senior colleagues to limit and address issues promptly.


Skills, Abilities, Knowledge
• Troubleshoots Technical Issues
• Planning and Organizing
• Technical Support
• Engineering Technical Operations Support
• Hardware Management
• Measure Solution Performance
• Review and Reporting
• Verbal Communication
• Health and Safety

Education
• Post-Secondary Non-Tertiary Education

Work Experience
• Sound experience and understanding of straightforward procedures or systems (7 to 12 months
 
Location: (Waterloo,IA)
 
Disclaimer: 
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.”
It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at 248-813-9665
 
Rewards:
Medical, dental, vision
401k 
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client 
 
 
SELECT AWARDS

• An INC 5000 company for 10 years
• Corp! Michigan Economic Bright Spots 
• Crain’s Detroit Business Top Staffing Service Companies in Detroit
• TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
• Best of MichBusiness winner in HR Wizards & Partnerships
• Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
• 101 Best & Brightest Companies to Work for in Michigan