Field Operations Specialist (Lead/Supervisor)
Superior Fence & Rail of Minneapolis | Saint Michael, MN
Build More Than Just Fences—Build a Career. Are you a hands-on leader who thrives in a fast-paced environment? Superior Fence & Rail is an industry leader, and our Minneapolis team is looking for an experienced Field Operations Specialist to bridge the gap between our production team, installers, and customers.
Pay & Perks:
- Starting Pay: $28.00 per hour (DOE)
- Overtime: Frequent opportunities for OT
- Benefits: Health benefits, paid holidays, and PTO
- Tools: Company-provided phone and all necessary equipment
The Role: What You’ll Do
As a Field Operations Specialist, you are the "boots on the ground" ensuring every project meets our company standard. Your day will be a mix of logistics, quality control, and customer relations.
- Field Leadership: Provide direction to install teams, confirm specifications are followed, and perform walkthroughs with customers to ensure 100% satisfaction.
- Logistics & Warehouse: Pick up and deliver materials and assist with warehouse.
- Hands-On Support: Make minor fence adjustments/repairs on-site and operate forklifts/machinery as needed.
- Growth: Develop deep expertise in industry standards, products, and proprietary processes.
What You Bring to the Team
Minimum Qualifications
- Customer Service: Proven experience managing in-person customer interactions with a high level of professionalism.
- Physical Ability: Must be able to lift up to 80 lbs and work outdoors.
- Clean Record: Valid driver’s license, clean driving history, and ability to pass a background check/drug screening.
- Trailer Skills: Comfortable driving and maneuvering a trailer.
Preferred Qualifications
- Experience in the fencing industry.
- Bilingual (English/Spanish).
- Forklift certification.
- Strong tech/computer skills.
- Bachelor’s degree in business, construction, or related field.
Who You Are
We are looking for a "Superior" candidate who is:
- Detail-Oriented: You notice the small things that others miss.
- A Natural Communicator: You can explain technical details to customers and give clear directions to crews.
- Self-Sufficient: You can read plans and execute tasks with little-to-no supervision.
- Reliable: You have a stable job history and a positive, "get-it-done" attitude.
Ready to Join the Leader in Fencing?