Overview
We’re looking for a Field Operations Specialist based in Florida (ideally near Orlando) to support deployment, customer onboarding, and field performance of autonomous equipment.
This is a hands-on, field-first role. You’ll be on-site with customers, solving real problems, training users, and making sure the equipment performs where it actually matters — in the field.
While this role is based in Florida, travel will be frequent and can extend beyond the region as needed.
There’s a high level of independence in this role. Not everything will be perfectly defined, and that’s intentional. You’ll play a key part in how field operations are executed and improved over time.
What You'll Do
- lead on-site equipment setup, configuration, and customer training
- troubleshoot mechanical, electrical, and software issues in real time
- support demos, pilots, and customer-facing engagements
- identify issues, patterns, and opportunities based on field experience
- partner with internal teams to improve performance and execution
- help refine how work gets done in the field
You Must Be Able To
- work independently without needing constant direction
- troubleshoot problems across mechanical, electrical, and software systems
- communicate clearly with both technical and non-technical users
- adapt when priorities shift, or things don’t go as planned
- represent the company confidently in front of customers
- collaborate with teams across different functions and time zones
You Must Have…
- experience in field service, installation, or technical support
- strong customer-facing communication skills
- technical aptitude (robotics, small engines, mechatronics, or similar)
- experience working with software-controlled or automated equipment
- a proactive, problem-solving mindset
Requirements
- must be located in Florida (ideally near Orlando) or be willing to relocate
- overnight travel up to 80%
- day travel up to 90%
- valid driver’s license with a clean driving record
- ability to pass motor vehicle and background checks
Physical Requirements
- lift up to 50 lbs
- stand, stoop, squat, and work at varying heights
- sit or stand for extended periods