OPERATIONS MANAGER - Nexus in Middlesex County (NJ)MCP SFM, LLCLOCATION: Edison, NJDEPARTMENT: OPERATIONSREPORTS TO: OPERATIONS DIRECTORSTATUS: FULL-TIME (EXEMPT)ABOUT THE COMPANY:Nexus in Middlesex County (NJ) is a premier sport, recreation and entertainment district focused on improving the health and economic vitality of Eddison, NJ. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Nexus in Middlesex County (NJ) is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARYThe Operations Manager will be responsible for the overall management of field-related events at the complex. This position provides direction, training and development opportunities to front-line managers and part-time staff during events. The Manager will work closely with outside event owners, venders and other department leaders in order to successfully accomplish these responsibilities. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Develop and execute seasonal and daily field preparation schedules to support tournaments, leagues, camps, and special events. Oversee effective communications with event owners pre and post event Oversee the administration and high level of detail required in the organization of events Oversee all field maintenance activities including lining, drainage, and surface repairs for natural and synthetic fields.Manage field inventory, equipment, and supplies; oversee preventive maintenance and coordinate repairs of related machinery. Monitor field conditions and performance; prepare reports on usage and maintenance activities, and recommendations for improvements. Manage relationships with vendors for turf products, services, and specialty field work. Coordinate closely with the Operations Director, event teams, and tournament managers on field assignments, layouts, and logistics. Ensure compliance with all health, safety, environmental, and quality standards; maintain safe playing surfaces and address hazards promptly. Support in hiring process, training and developing direct reportsAssists with labor law compliance and adherence Negotiates and produces contracts for relevant vendors building a good working relationshipBuilds an overall understanding of the events in the company portfolio, their operational aims and their revenue streamsCloses liaison and communication with other departments within the events team including marketing and sales Ensures all health & safety, quality control, expense management, security, procedures, and, facility maintenanceLead cross-functional teamsEnsures events comply with safety regulations Develops and manages budgets and exercises control in expense management and facility maintenanceAnalyze event performance and prepare metrics presentationPromotes company culture and expectations to staffGives final operational approval for event set-upServes as MOD on nights and weekendsAll additional tasks assigned by managementMINIMUM QUALIFICATIONS:Bachelor's degree in management, sports management, business or related field with 3-5 years of experience in a leadership role in operational management and/or event managementFood service and food service management experience preferredMust have excellent interpersonal, project management and problem-solving skillsMust be a team playerMust have excellent verbal and written communication skillsMust have excellent computer skills, including Word, Excel, PowerPoint, etc.Must be able to work flexible schedules including weekends, nights, and holidaysMust be willing to obtain CPR certifications Well organized, efficient, flexible, and able to meet deadlinesAble to cope with many tasks at once and work to tight schedules WORKING CONDITIONS AND PHYSICAL DEMANDS:Must be able to lift 50 pounds waist highMay be required to sit or stand for extended periods of time in various conditions Limited travel may be requiredWeekends, nights and holidays required
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