Field Operations Coordinator (Canvassing/Door-to-Door Teams)

Job SummaryWe are a fast-growing home improvement and construction company, and our canvassing operation is a core growth engine.We’re looking for a Field Operations Coordinator to oversee daily operations for our door-to-door canvassing and lead generation teams. This office-based role acts as the control center, monitoring team performance in real time, supporting location managers, and ensuring field teams follow schedules, grid assignments, and company protocols.Why Join Us?

• * You’ll help build and shape a department of 100+ people
• * Clear path to senior leadership as we grow
• * Strong leadership support and autonomy
• * Performance-driven, growth-focused cultureResponsibilities
• * Monitor canvassing teams and locations in real time using chats, GPS tools, and CRM/field apps
• * Ensure teams launch on time, follow assigned grids, and adhere to company standards
• * Track production metrics throughout the day; flag low/no-production reps and teams to managers
• * Support managers with coaching, performance follow-up, and enforcement of performance policies
• * Maintain ongoing communication with site managers, van leaders, trainers, and dispatch/confirmation
• * Post real-time sales updates, incentives, and performance messages in group chats to keep teams engaged
• * Ensure site managers submit daily and weekly reports; review for completeness and accuracy
• * Submit a daily operations summary to division leadership (production, issues, disciplinary actions, key notes)
• * Confirm end-of-day procedures are completed, including office and vehicle/keys checksQualifications
• * Experience in a fast-paced operations, dispatch, call center, or field support role (home improvement, solar, roofing, telecom, or similar preferred)
• * Strong organizational skills and ability to manage multiple teams, chats, and priorities at once
• * Solid computer skills; comfortable working with CRM/lead tracking tools, spreadsheets, and messaging apps
• * Clear, direct communicator who is comfortable following up, reminding, and holding others accountable
• * Optional: Prior exposure to door-to-door canvassing teams or field sales operations is a plus