Field Operation Specialist

Scope of Work
Field Operations Specialist is responsible for managing IT Technology Rooms (MDF, IDF, Datacenter). The candidate specific duties will include: 

* Validate Daily Operations of the Equipment installed in the IT Operations Rooms in offices located across the assigned Borough
* Install, Connect and Configure Backup Power Supplies (UPS) and Power Distribution Units (PDU) to connect Hardware Equipment
* Maintain an updated inventory of all Hardware Equipment Installed in the IT Operations Rooms in offices located across the assigned Borough
* Maintain clean and organized the IT Operations Rooms in offices located across the assigned Borough
* Act as a Point of Contact with Vendors for all Hardware Equipment Installed in the IT Operations Rooms in offices located across the assigned Borough for equipment deliveries and equipment replacement
* Work in conjunction with other Infrastructure groups to identify and resolve any issues affecting the Hardware Equipment installed in the IT Operations Rooms in offices located across the assigned Borough
* Perform Hardware Equipment Replacement for failed components in coordination with ACS Infrastructure Groups and Product Vendors (Hard Disk, Power Supplies, RMAs)
* Rack and Stack Hardware Equipment (Servers, Switches, Routers, Hardware Appliances, Wireless Access Points) as required
* Perform Commissioning of UPS, PDU, Environmental Monitoring Devices (Cooling, Humidity)
* Perform Network Patching (Connecting Patch Cords to Switches, Routers, Data Circuit CPE, Servers, Hardware Appliances)
* Completing Circuit Cutovers in coordination with NYC OTI and ACS Infrastructure Network and Telecom Groups
* Un-rack and remove retired hardware part of Refresh Projects and follow the Decommission process in coordination with Directors of Infrastructure and Asset Management