Field Installation & Service Technician

Key Responsibilities

• Travel to customer locations (gyms, hospitality, multi-family) for equipment installations
• Install and configure Echelon equipment, including FitHub-connected systems
• Assemble, test, and calibrate cardio and strength equipment
• Perform basic electrical hookups (standard outlets, low-voltage connections)
• Troubleshoot and resolve installation or connectivity issues on-site
• Train staff on equipment usage and basic maintenance
• Coordinate with internal teams on delivery timelines and install readiness
• Ensure installations meet Echelon brand standards and client expectations

Requirements

• 2+ years in equipment installation, field service, or similar hands-on role
• Strong mechanical aptitude (tools, assembly, troubleshooting)
• Basic electrical knowledge (safe handling of standard power connections)
• Comfortable with technology (apps, connectivity, smart equipment)
• Ability to travel frequently (50–75%+)
• Clean driving record
• Professional, client-facing communication skills

Preferred

• Experience installing gym or commercial fitness equipment
• Familiarity with connected/IoT devices or AV systems
• Experience working in gyms, hotels, or commercial environments

What We’re Looking For

• Someone reliable, fast, and detail-oriented
• A problem-solver who can handle issues on-site without escalation
• A professional who represents the brand at a high level with clients

Compensation

• Competitive base + travel per diem
• Bonus opportunities tied to installation volume and quality
• Growth path into Regional Install Manager / Commercial Operations