AVL Test Systems, Inc. is seeking a motivated, customer-focused Field Service Installation & Support Technician to deliver high-quality installation, commissioning, and support for advanced AVL hardware and software systems. In this hands-on role, you will manage on-site activities including system setup, configuration, calibration, troubleshooting, and maintenance of cutting-edge test automation and test bed equipment, while ensuring a professional and positive customer experience. The ideal candidate has experience with wire termination and soldering, strong troubleshooting skills, and the ability to work independently in dynamic environments. A high level of travel flexibility is required, with up to 90% travel, offering the opportunity to work with diverse customers and technologies across various locations.
Applicants must be currently authorized to work in the United States on a full-time basis. Employer will not sponsor an applicant for a work visa for this position.
Roles:
- Act as Liaison and company representative with customers. Represent AVL with the highest level of professionalism.
- Overall installation leader, working alone, or with skilled trades to complete Mechanical and electrical installation in an on time every time fashion
- Install and support mechanical and electrical installation and termination of field wiring and pneumatic/hydraulic systems. Verify against drawing
- Power up / troubleshoot equipment
- Final electrical quality inspection of equipment
- Initial system checks in preparation for commissioning.
- Document discrepancies and feed back to engineering
- Troubleshoot and repair products and systems to AVL specifications following defined processes.
- Professional and timely completion of service progress reports, expense reports and other administrative responsibilities as required.
- Actively participate in developing one’s own training plan and exhibits ownership in completing training towards realization of selected diplomas and competency.
- Provide feedback and improvement suggestions on troubleshooting guides and continuous improvement methods to increase operating equipment effectiveness (O.E.E.).
- Perform in-house repair, postproduction operation tests of new equipment as required.
- Perform manufacturing shop floor tasks as assigned by manager.
- Maintain a safe and clean work area in accordance with 5S standards.
- The ability to communicate with customers in a professional way and in the ability to independently describe, categorize, analyze and solve service requests and issues.
- Ability to present informal operator instruction on AVL products and test systems
- Timely follow up on items and the ability to drive issues to closure.
- Maintains assigned calibration equipment.
- Complete all applicable safety training.
AVL provides a competitive compensation and benefits package to all direct hires. Specific benefit details and offer packages will be communicated during the interview and/or offer stage.
We look forward to receiving your details; please use our online application form or send your application to AVL North America, Inc. / AVL Test Systems, Inc. / AVL Mobility Technologies, Inc. EOE Minorities/Women/Veterans/Disabled.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.avl.com as a result of your disability. You can request reasonable accommodations by calling (734)-446-4106.
ABOUT AVL NORTH AMERICA
AVL North America has a staff of more than 550 people and has four technical centers in Ann Arbor, Michigan, the Metro Detroit area, and Lake Forest, California.