Field Implementation Specialist II

Job#: 3045262

Job Description:

Field Implementation Specialist II

Location: Denver, CO (Onsite)

Role Overview

This position supports large-scale mobile device refresh initiatives. The role involves preparing, provisioning, deploying, and exchanging enterprise mobile devices while ensuring a seamless customer experience and minimal disruption to business operations. The ideal candidate is organized, dependable, customer-focused, and works effectively in a fast-paced environment where accuracy and professionalism are essential.

Key Responsibilities

• Execute enterprise mobile device refresh activities for employees and operational personnel.
• Configure, enroll, activate, and deploy iOS devices according to established procedures.
• Verify device readiness and ensure successful data migration and user transition activities.
• Manage scheduled employee appointments and device exchange events.
• Provide customer service throughout the refresh process.
• Maintain accurate asset tracking, inventory records, and deployment documentation.
• Follow established operating procedures, security requirements, and compliance standards.
• Coordinate with internal teams to support deployment schedules and project deadlines.
• Handle multiple customer interactions simultaneously while maintaining professionalism.
• Ensure all refresh activities are completed accurately and within defined service-level expectations.

Required Qualifications

• Experience supporting, deploying, or managing mobile devices in an enterprise environment.
• Working knowledge of iOS and Android devices.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication abilities.
• Ability to remain organized and focused in a high-volume operational environment.
• Proven reliability, accountability, and attention to detail.
• Ability to manage a schedule of customer appointments and meet deployment targets.
• Strong problem-solving and time-management skills.
• Ability to work independently and collaborate effectively within a team environment.

Preferred Qualifications

• Experience with Mobile Device Management (MDM) or Unified Endpoint Management (UEM) platforms.
• Experience with enterprise asset management and inventory tracking processes.
• Previous experience supporting corporate technology deployment or refresh initiatives.

Additional Requirements

• Flexibility to work schedules based on business needs, including all shifts, days, nights, and weekends.
• Adherence to operational requirements.
• Ability to pass all required background checks.
• Demonstrated commitment to safety, operational excellence, and customer satisfaction.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Location:

Denver, CO, US

Job Type:

Date Posted:

August 7, 2026

Pay Range:

$1 - $2 per hour

Similar Jobs

• Field Implementation Specialist II
• Implementation Engineer II
• Field Implementation Specialist III - 16492 - ORD Link Refresh
• Field Implementation Specialist III - 16476 - IAH Link Refresh
• AI Enablement & Implementation Specialist