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Field Growth & Customer Experience Marketing Specialist

Aramark

  • Houston, TX
  • 5 days ago

    Highlights

    They will be responsible for management and implementation of Aramark Refreshments' marketing objectives and activities including local store marketing initiatives, regional marketing programs, client activations, product and equipment marketing, and product management and analysis. Develop social content that promotes regional activities, experiences, innovations, new openings as well as spotlights employees to support the social media team's overall marketing/communication strategy.

    Numbers & Facts

    LocationHouston, TX
    IndustryFood and Beverage Production
    Company Size10,000 employees or more
    Year Founded1936
    Websitehttps://www.aramark.com/

    Description

    Job Description

    Title: Field Growth & Customer Experience Marketing Specialist

    Requisition #: 680031

    Location: Houston, TX, US

    Career Area: Corporate + Field Support

    Information at a Glance

    Job Description

    The Field Growth & Customer Experience Marketing Specialist reports up through the regional marketing leadership directly supporting the District Manager and is responsible for executing brands, products, activations, and program standards in assigned markets to drive profitable growth within Aramark's fastest growing segment - Refreshments. They will be responsible for management and implementation of Aramark Refreshments' marketing objectives and activities including local store marketing initiatives, regional marketing programs, client activations, product and equipment marketing, and product management and analysis. This will include both new business and base business clients. This role serves as a critical liaison between Aramark's marketing team and field operations ensuring that both the field team and client needs are met, while adhering to Aramark standards.

    Job Responsibilities

    Job Responsibilities

    • Assist with the field execution of programming in Office Coffee Services, Vending, Amenity Snack & Go, and Micromarket accounts to ensure program merchandising and proper planograms are implemented at all client sites.
    • Implement national marketing initiatives while developing and executing local promotional calendars at client sites.Deploys new product innovation opportunities with field teams to execute at new and existing client sites.
    • Assist in the oversight and implementation for all internal national and local sales generating initiatives.
    • Develop social content that promotes regional activities, experiences, innovations, new openings as well as spotlights employees to support the social media team's overall marketing/communication strategy.
    • Participate in identifying, developing, and evaluating local marketing strategy.
    • Present marketing initiatives and innovations during client meetings as well as report outs of prior initiatives
    • Partner with District Manager to ensure the sales and profitability of product lines or services, analyze business developments and monitor market trends.

    Qualifications

    Qualifications

    • Bachelor's Degree preferred.
    • A minimum of 2 years client marketing experience, with a demonstrated record of success and effective performance.
    • Experience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization.
    • Excellent verbal, written and interpersonal communication skills.
    • Ability to synthesize multiple inputs into a clear, concise, and useful recommendation.
    • Strong organizational and project management skillsMicrosoft Office proficient (Word, Excel, PowerPoint). Adobe Creative Suite experience a plus.Ability to travel 30%

    About Aramark

    Our Mission

    Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

    At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

    About Aramark

    The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

    About Company

    We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

    Innovation inspired by you
    The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

    Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

    Beyond great service
    Another key part of what makes us different is something we call service excellence.

    To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

    We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

    Our people make all the difference—we make sure of it
    Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

    We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

    The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

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