Field Engineer – Level 3 Installer

The Level 3 Installer/Field Engineer is responsible for installing, commissioning, troubleshooting, maintaining, and replacing telecommunications and critical infrastructure equipment in switching offices, data centers, and other customer facilities. This role requires strong hands-on experience with DC power systems, network and transmission equipment, structured cabling, and in-service device swaps or replacements with minimal service interruption.
The ideal candidate is a technically capable field professional who can work independently, follow detailed method-of-procedure documentation, lead complex installations, and provide clear technical updates to customers, project managers, and engineering teams.

• Perform Level 3 installation, turn-up, testing, troubleshooting, and maintenance of telecommunications, network, and data center equipment.
• Install, terminate, label, test, and troubleshoot copper, fiber-optic, coaxial, and other structured cabling systems.
• Install and service -48 VDC power systems, power distribution units, fuse panels, breakers, bus bars, grounding, and equipment power feeds.
• Read and interpret engineering drawings, floor plans, rack elevations, wiring diagrams, power distribution plans, and installation specifications.
• Work in central offices, switching offices, head-ends, colocation facilities, data centers, and other mission-critical environments.
• Perform in-service device swaps, replacements, migrations, and cutovers while protecting live services and maintaining strict change-control procedures.
• Execute method-of-procedure steps, pre-checks, post-checks, rollback plans, and service verification for planned work.
• Troubleshoot hardware, cabling, power, alarms, connectivity, and equipment integration issues using test equipment, management systems, and manufacturer documentation.
• Install and replace routers, switches, servers, transport equipment, wireless or access equipment, shelves, cards, modules, power supplies, and related hardware.
• Conduct fiber testing and certification using appropriate test equipment, such as optical power meters, light sources, and OTDRs.
• Use multimeters and other electrical test equipment to verify DC voltage, polarity, continuity, resistance, and grounding conditions.
• Coordinate with network operations centers, remote engineering teams, vendors, general contractors, and customer representatives during installations and outages.
• Provide technical direction to lower-level installers and validate completed work for quality, safety, and compliance.
• Maintain accurate installation records, test results, as-built documentation, punch lists, material usage, and closeout packages.
• Identify site, power, cabling, or equipment risks before work begins and escalate issues that may affect schedule, safety, or service availability.
• Follow all customer, company, OSHA, electrical-safety, ESD, fall-protection, and site-access requirements.