Field Engineer

Beneficial Talent Source

Chicago, IL

JOB DETAILS
SKILLS
Access Control, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Electricity, Electromechanics, Identify Issues, On Site Support, Preventative Maintenance, Problem Solving Skills, Sales/Support Engineering (SE), Technical Leadership, Technical Sales, Willing to Travel
LOCATION
Chicago, IL
POSTED
10 days ago

Field Service Technician

Area: Midwest (Chicago preferred, travel required)
Shift: Day shift + flexible / occasional after-hours

Job Summary:

  • Provide installation, service, and preventative maintenance on access control and entrance systems (turnstiles, gates, etc.)
  • Troubleshoot electrical and electromechanical issues on-site and remotely
  • Support customers and partners with technical guidance and issue resolution
  • Assist sales team with technical input during new installations and upgrades
  • Maintain strong customer relationships with a focus on first-time fix and service quality
  • Complete service documentation, reports, and updates in ERP systems
  • Travel regionally (primarily Northeast) with occasional overnight stays

About the Company

B

Beneficial Talent Source