Field Engineer

Pyramid, Inc

Atlanta, GA

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JOB DETAILS

SALARY

$18–$28 Per Hour

JOB TYPE

Full-time

SKILLS

Apple iMac, Customer Relations, Customer Support/Service, Data Analysis, Employee Benefits, Identify Issues, Performance Analysis, Problem Solving Skills, Procedure Development, Sales/Support Engineering (SE), Software Administration, Technical Support, Test Scripts

LOCATION

Atlanta, GA

POSTED

4 days ago

Immediate need for a talented Field Engineer. This is a 6+ Months Contract opportunity with long-term potential and is located in Atlanta, GA. Please review the job description below and contact me ASAP if you are interested. Job ID: 26-13837 Pay Range: $18-$28/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provides service and customer support during field visits or dispatches. - Diagnoses errors or technical problems and determines proper solutions. Produces timely and detailed service reports. Documents processes. Collects and analyzes performance data to provide technical assistance. Ties workflow to schedule Accurately documents solutions related to complex issues Creates workaround procedures when standard procedures have failed and ensures issues are resolved Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers Builds positive relationships with customers Ability to use a ladder Accurately documents solutions related to complex issues Creates workaround procedures when standard procedures have failed and ensures issues are resolved Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers Builds positive relationships with customers Ability to use a ladder Key Requirements and Technology Experience: Ability to deinstall/install IT equipment quickly and safely Ability to follow instructions and work independently Experience in large IMAC moves on a tight time frame Ability to follow test script to verify installation is correct Flexibility to work overnight shift if necessary Our client is a leading Airlines organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. "If you are a person with disability needing assistance with the application or at any point in the hiring process, please contact us at teamatlanta@pyramidci.com" #DOL

Field Engineer

Pyramid, Inc

Atlanta, GA

About the Company

Pyramid, Inc

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