Field Engineer 4

Role Overview: We are seeking a Field Engineer to provide onsite laptop and desktop repair services in the metro area. This role involves extensive travel, hands-on break-fix work, and real-time ticket closure to ensure client satisfaction.

Job Title: Field Engineer 4
Location: Menands, NY (590 Broadway, 12204)
Duration: Aug 19, 2026 Feb 27, 2027 (H 6.5 months)
Travel: 250 350 miles per week (mileage reimbursed)

Role Overview: We are seeking a Field Engineer to provide onsite laptop and desktop repair services in the metro area. This role involves extensive travel, hands-on break-fix work, and real-time ticket closure to ensure client satisfaction.
Key Responsibilities:

• Repair laptops/desktops (hard drives, motherboards, keyboards).
• Perform unit swaps and peripheral repairs.
• Close service tickets in real time using company systems.
• Provide customer-facing technical support onsite.
• Travel extensively within the metro area (mileage reimbursed).

Qualifications:

• High School Diploma or GED required.
• 1+ years of hands-on laptop/desktop repair experience.
• Computer-building background preferred.
• General knowledge of hardware/software and Microsoft applications.
• Must have own reliable car and insurance.
• Background clearance may be required.