Field Engineer 4

Job Title: Field Engineer 4

Location: Kansas City, MO

Pay Rate: $21.43 - $24.29 per hour

Duration: 12 Months

Summary:

• Assigned service requests to repair laptops and desktops in the metro area.
• Role requires reliable transportation to service the metro and surrounding areas.

Responsibilities:

• Repair activities including replacing hard drives, motherboards, and keyboards.
• Perform whole unit swaps, repair, or replace PC peripherals.
• Close service tickets in real-time using the company-provided phone.

Requirements:

• Must have own reliable car and car insurance.
• Minimum 1 year of hands-on experience with laptop and desktop break-fix.
• General knowledge of laptop/desktop hardware and software, including basic knowledge of Microsoft applications.
• Ability to resolve basic/non-complex problems as directed.
• Client and/or governmental clearance may be required.
• Police or criminal background verification clearance may be required.

Preferred Skills:

• Computer-building background experience preferred.