Field Dispatcher at L3Harris Technologies
We have been made aware of a fraudulent email originating from a "joinus-l3harris" or "viazohorecruit" domain. These are not legitimate L3Harris contacts. Fraudsters have been known to attempt to use our name to trick job seekers with fake employment opportunities. This type of scam is normally carried out through fake websites, job postings, chat applications or email accounts claiming to be from L3Harris. Please review the L3Harris Recruitment Fraud Awareness Message for additional information.
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L3Harris Recruitment Fraud Awareness Message
L3Harris Recruitment
Fraud Awareness Message
Fraudsters have been known to attempt to use our name to trick job seekers with fake employment opportunities. This type of scam is normally carried out through fake websites, job postings, chat applications, or email accounts claiming to be from L3Harris. To help spot these scams, remember that during our formal recruitment process, L3Harris will NOT (1) ask you for money; (2) offer to send you a check before doing any work; (3) require you to provide sensitive personal information early in the process or sensitive information about your previous employer; (4) send you emails from free commercial services (e.g. Gmail, Yahoo, Hotmail).
If you have been contacted by anyone representing themselves as being from L3Harris and are concerned about their legitimacy, please make us aware immediately by emailing us at staffing@L3Harris.com .
If you believe you have been scammed, contact local law enforcement and report the incident to the U.S. Federal Trade Commission here. L3Harris has no responsibility for fraudulent job offers and advises candidates to follow the guidance provided above.
Field Dispatcher
Remote
Job ID 36273
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L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Field Dispatcher
Job Code: 36273
Job Location: Remote
Job Schedule: 5/8: Employees work 8 hours per day, 5 days a week
Job Description:
Customer Service Dispatch Agents are responsible for handling inbound and outbound calls, email, and an incident management queue in a call center environment. Using the tools and procedures provided, you will be responsible for finding the closest technician to a site in need, checking their availability, and working out the logistics to get them on the road within the allotted timeframe while following standard procedures.
The ideal candidate will have excellent communication and customer service skills, be detail oriented and remain calm during urgent and sometimes stressful situations. This position requires flexibility as being on-call is required at times.
Essential Functions:
Qualifications:
Preferred Additional Skills:
In compliance with pay transparency requirements, the salary range for this remote role is $18.26/hr - $33.65/hr. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
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L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
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L3Harris is committed to providing reasonable accommodation to individuals with disabilities. Candidates needing assistance are encouraged to email requests for reasonable accommodations to AppAssistance@L3harris.com. Please include a description of your accommodation request and the following contact information: full name and the best contact number and/or preferred means to communicate with you.
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