Field Delivery Location Manager - Ontario, CA

Best Buy Co Inc

Ontario, CA

JOB DETAILS
SKILLS
Alliance/Partner Marketing, Analysis Skills, Capacity Management, Coaching, Consumer Electronics, Customer Escalations, Customer Experience, Customer Support/Service, Driver's License, Licensing, Logistics, Operational Strategy, People Management, Record Keeping, Safety Standards, Sales, Shipping/Receiving, Time Management, Trend Analysis, Warehousing, Willing to Travel, Workforce Management
LOCATION
Ontario, CA
POSTED
17 days ago

As a Warehouse Manager, you'll oversee the final mile delivery and installation teams at warehouses in your designated region. In addition to final mile execution, you'll oversee day-to-day warehouse operations, including receiving, storage and dispatching. You'll also lead Best Buy employees and third-party partners to enable a best-in-class customer and employee experience.

What you'll do

  • Ensure operational consistency, strategic alignment, and performance accountability

  • Build and maintain an exceptional team culture centered around engagement and belonging

  • Analyze reporting to understand business trends and develop action plans to achieve desired results

  • Set clear expectations for your team aligned with company priorities and provide regular 1 on 1 coaching

  • Conduct labor planning and capacity management, including attendance, scheduling and PTO approvals

  • Ensure timely response to customer service escalations and provide resolutions to preserve the customer experience

Basic qualifications

  • 2 years of experience as a supervisor or manager

  • 2 years of sales, installation, logistics, operations, warehouse, inventory or customer service experience

  • Ability to occasionally travel overnight as needed

  • Current, valid driver's license

  • Must be at least 21 years old

  • Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)

  • Acquire and maintain any state or local licensing, as required, within 90 days of hire

Preferred qualifications

  • Consumer electronics delivery, repair or installation experience

  • Experience in delivery, transportation, distribution or logistics

  • Experience with warehouse management systems

  • Experience managing a remote workforce

  • Associate degree or higher in business, logistics or related fields

What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

  • Competitive pay

  • Generous employee discount

  • Financial savings and retirement resources

  • Support for your physical and mental well-being

About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

About the Company

B

Best Buy Co Inc

Energetic teams. Fun atmosphere. Exciting opportunities.

That’s what you’ll find at Best Buy. Care to join us?

You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.

Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.

When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.

So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1966
WEBSITE
http://www.bestbuy-jobs.com/