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Field Collections Account Manager

Premier Rental Purchase of Toledo

Toledo, OH

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JOB DETAILS
SKILLS
Credit and Collections, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Driver's License, Employee Terminations, Health Insurance, Leadership, Negotiation Skills, Organizational Skills, Past Due Accounts, Performance Management, Rentals, Retail Management, Retail Sales, Sales Management, Training/Teaching, Tuition Fees, Vision Plan, Willing to Travel
LOCATION
Toledo, OH
POSTED
24 days ago
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance

Field Collections Account Manager


Woodville Rentals – Serving Three Ohio Locations



Reports To: Store Manager / Assistant Store Manager

Position Overview
Woodville Rentals is seeking a dedicated Field Collections Account Manager to oversee delinquent rental accounts across our three Ohio locations. This position focuses primarily on collections and revenue recovery — not traditional in-store sales.


The ideal candidate is comfortable working independently, traveling between locations, and conducting both phone and in-person collections, including customer home visits when necessary. 


This is a high-accountability role focused on protecting company assets and improving store performance.

Key Responsibilities


  • Manage and actively collect on past-due rental accounts across three store locations
  • Conduct outbound collection calls daily
  • Perform in-person and door-to-door collection visits
  • Negotiate payment arrangements and secure commitments
  • Document all account activity accurately and consistently
  • Communicate regularly with store leadership regarding account status
  • Assist in reducing delinquency percentages and charge-offs
Qualifications
  • Valid driver’s license and reliable transportation (required)
  • Willingness to travel between store locations and customer residences
  • Prior collections, rent-to-own, or high-volume customer service experience preferred
  • Self-motivated and comfortable working independently
  • Ability to handle difficult conversations professionally and confidently
Skills & Traits
  • Strong negotiation and closing skills
  • Assertive yet professional communication style
  • Organized and detail-oriented
  • Results-driven and performance-focused
  • Dependable with high integrity
Work Environment
  • Combination of in-store and field work
  • Frequent driving required
  • Regular direct interaction with customers

***Pay is negotiable based on experience***

I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

About the Company

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Premier Rental Purchase of Toledo

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