Field Clinical Specialist/Engineer

Paradromics Inc

  • Austin, TX
  • 4 days ago

    Highlights

    speak, due to progressive neuromuscular disease and neural injuries such as ALS, spinal cord injuries and stroke, to communicate independently through digital devices. Contribute to the development and continuous improvement of training materials, field playbooks, SOPs, troubleshooting guides, and workflows that enable.

    Numbers & Facts

    LocationAustin, TX

    Description

    Field Clinical Engineer

    About Paradromics

    Brain-related illness is one of the last great frontiers in medicine, not because the brain

    is unknowable, but because it has been inaccessible. Paradromics is building a brain-

    computer interface (BCI) platform that records brain activity at the highest possible

    resolution: the individual neuron. AI algorithms then decode this massive amount of

    brain-data, enabling the seamless translation of thought into treatments.

    Our first clinical application, the Connexus BCI, will help people who are unable to

    speak, due to progressive neuromuscular disease and neural injuries such as ALS,

    spinal cord injuries and stroke, to communicate independently through digital devices.

    However, the capabilities of our BCI platform go far beyond our first application. With

    the brain in direct communication with digital devices, we can leverage technology to

    transform how we treat conditions ranging from sensory and motor deficits to

    untreatable mental illness.

    The Role

    The Field Clinical Engineer (Clinical Neurotechnology Research Assistant) serves as

    Paradromics' trusted technical presence at U.S. clinical sites during early feasibility and

    first-in-human studies. Reporting to the Director of Clinical Affairs, this field-based role

    supports safe, reliable use of Paradromics' implantable BCI system and associated

    software during surgical procedures, study visits, and neural data collection sessions.

    This role acts as a critical bridge between clinicians and engineers-ensuring real-world

    clinical learnings are captured, clearly communicated, and translated into system,

    process, and risk-management improvements. The position requires significant travel to

    clinical sites and the ability to operate independently in high-stakes, patient-facing

    environments.

    Responsibilities

    Serve as the in-field technical representative during early feasibility study (EFS)

    procedures, study visits, and neural recording sessions, working closely with

    participants, clinical site teams, and Paradromics colleagues.

    Prepare, configure, calibrate, operate, and break down study systems

    consistently and correctly, completing appropriate system checks and confirming

    readiness for clinical and recording sessions.

    Support the design, execution, and refinement of neural recording and BCI

    session workflows to generate high-quality, consistent, and analyzable neural

    data.

    Monitor neural signals and system performance in real time, recognizing signal

    loss, artifacts, unexpected behavior, or configuration issues that could affect

    session quality.

    Troubleshoot hardware, software, device, connectivity, and signal-quality issues

    in real time within clinical environments, applying sound judgment and escalating

    appropriately when additional support is needed.

    Develop a strong understanding of the relationship between system

    configuration, neural signals, participant behavior, and task performance, using

    observations from sessions to help inform experimental workflows and decoding

    approaches.

    Identify unexpected system behavior, workflow challenges, usability issues, and

    emerging risks early, and communicate them clearly to the appropriate teams

    before they affect participant experience, safety, or study integrity.

    Capture and communicate field observations, technical issues, failure modes,

    usability feedback, and system limitations in a structured way that supports

    engineering improvements and risk-management activities.

    Build strong relationships with study participants and their support networks,

    creating a professional, comfortable, and reliable experience during repeated and

    often lengthy study sessions.

    Build trust and credibility with investigators, fellows, coordinators, and research

    staff through preparation, technical competence, sound judgment,

    responsiveness, and professionalism.

    Act as a critical feedback loop between the field and internal teams, translating

    real-world clinical and participant experiences into clear, actionable information

    for Engineering, Clinical Affairs, Data Science, and Quality.

    Contribute to the development and continuous improvement of training materials,

    field playbooks, SOPs, troubleshooting guides, and workflows that enable

    consistent execution across additional sites, field team members, and future

    studies.

    This role sits at the intersection of people and technology. We welcome

    candidates coming from either a technical/engineering or clinical background.

    The strongest candidates will bring deep experience in one area, strong aptitude

    and curiosity in the other, and enthusiasm for developing expertise across both.

    Required Education

    Bachelor's degree in engineering, neuroscience, nursing, biomedical sciences, or

    another relevant technical or clinical discipline, or equivalent combination of

    education and hands-on experience.

    Advanced technical, clinical, or scientific training is welcomed but not required.

    Required Qualifications

    Hands-on experience working with complex technology in clinical, research, or

    other human-facing environments, with a demonstrated ability to learn and

    operate technical systems independently.

    Strong technical aptitude and curiosity, including the ability to understand system

    behavior, investigate problems, and troubleshoot across hardware, software,

    connectivity, and data.

    Experience working directly with patients, research participants, clinicians, or

    other end users, with the interpersonal judgment and empathy needed to build

    trust during repeated interactions.

    Ability to recognize and assess data or signal-quality issues and work with

    technical teams to investigate their source; experience analyzing data

    programmatically is beneficial but not required.

    Demonstrated ability to remain calm, thoughtful, and effective when

    troubleshooting problems in participant-facing or other high-stakes environments.

    Strong communication skills, including the ability to translate technical concepts

    for clinical audiences and clinical/participant experiences for technical teams.

    Strong attention to detail and ability to consistently follow defined procedures,

    document observations, and escalate issues appropriately.

    Willingness and ability to travel extensively to U.S. clinical sites and support

    study activities that may occur outside standard business hours.

    Preferred Qualifications

    Experience with neurotechnology or neuroscience systems, including neural

    signals, BCIs, EEG, ECoG, MEAs, neuromodulation, electrophysiology, or neural

    data-acquisition platforms.

    Clinical training or experience, such as nursing, clinical research, rehabilitation,

    neuroscience, or another patient-facing healthcare discipline.

    Technical experience with Python, MATLAB, signal processing, time-series data,

    data visualization, or similar analytical tools.

    Experience supporting medical devices, complex research equipment, or other

    integrated hardware/software systems in clinical or research environments.

    Exposure to early feasibility, first-in-human, or small-N clinical studies with

    heightened safety and regulatory oversight.

    Familiarity with GCP, IDE studies, and academic medical center or investigator-

    led research environments.

    Experience contributing to SOPs, field guides, troubleshooting resources, training

    materials, or onboarding programs.

    Demonstrated ability to operate independently in the field while maintaining

    strong communication and partnership with a broader cross-functional team.

    Paradromics is an Equal Opportunity Employer. All qualified applicants will receive

    consideration for employment without regard to race, color, religion, sex, sexual

    orientation, gender identity, or national origin.

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