Field Clinical Assessment Coordinator (Hybrid Remote - Illinois)

Thursday, September 10, 2026 Chicago IL United States Full-time

Maximus is currently hiring a Field Clinical Assessment Coordinator to join our Outreach & Assessment team. Our Field Clinical Assessment Coordinators play a critical role in helping individuals explore community-based options by conducting person-centered outreach interviews, transitional assessments, and clinical evaluations that identify their needs, risks, strengths, and preferences. This position requires travel up to 85% throughout Cook County and the greater Chicago metropolitan area, with occasional travel outside the region based on business needs.

About the program: The Illinois Outreach & Assessment (O&A) Program is a centralized, conflict‑free initiative operated by Maximus to support individuals identified under the Williams and Colbert Consent Decrees. The program provides person‑centered outreach and transitional assessments to help individuals explore and understand potential community transition options.

O&A staff engage individuals directly, complete required outreach interviews and transitional assessments in accordance with state protocols, and collaborate with state agencies and community partners to ensure timely, accurate, and high‑quality assessment outcomes.

Why Maximus?

• Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Including performance-based bonuses!
• ️ Comprehensive Insurance Coverage - Various plans including Medical, Dental, Vision, Prescription, and partially funded HSA. Plus, Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - 401K Retirement Savings plan with Company Matching.
• ️ Paid Time Off Package - PTO, Holidays, extended sick leave, and Short and Long Term Disability coverage.
• Holistic Wellness Support - Physical, emotional, and financial wellness resources through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

Essential Duties and Responsibilities:

• Complete medical and/or behavioral health assessments that are typically routine using standardized tools and criteria in accordance with contract requirements; escalate complex or non-standard cases that fall outside defined protocols.
• Conduct on-site, video, and/or telephonic assessments based on program requirements to determine an individual's needs for services and supports, eligibility, and level of care based on established guidelines, seeking guidance from senior staff as needed.
• Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies; ensure accurate and consistent documentation of assessment outcomes.
• Travel to client, consumer or program locations to perform in-person assessments exceeding 50% of the workweek in support of program delivery.
• Conduct in-person, on-site outreach interviews and transitional assessments using person-centered and motivational interviewing techniques
• Educate individuals about their rights, the Outreach & Assessment process, and what to expect in next steps
• Accurately document assessment findings, outcomes, and required data elements in program systems
• Maintain professionalism and strong customer service when working with individuals with complex medical, behavioral health, and social needs
• Traveling as required based on program contract requirements.
• Perform other related duties as assigned.
• High school diploma or GED required and 2+ years of relevant professional experience required, or equivalent combination of education and experience.
• Travel on-site to client, consumer or program locations for more than 50% per workweek required; specific travel requirements based on program contract requirements.
• Master's degree in counseling, social work, psychology, or another closely related field OR must have an active, unrestricted license in a relevant field, such as nursing, social work, psychology, counseling, occupational therapy, or another closely related discipline
• Minimum 5 years' experience in medical, mental health, or combination of both fields.
• Minimum of 5 years of experience conducting medical and/or mental health assessments
• Willingness and ability to travel up to 85% throughout the greater Chicago metropolitan area, with occasional travel outside the region based on business needs.

Preferred knowledge includes:

• Familiarity with Medicaid, Long-term services and supports, or community-based programs
• Strong interviewing, documentation, and interpersonal skills
• Experience working with individuals with complex medical or behavioral health needs
• Ability to work independently in the field and manage a mobile schedule

Home Office Requirements:

• Maximus provides company-issued computer equipment.
• Reliable high-speed internet service (Minimum 20 Mbps download speeds/50 Mbps for shared internet connectivity, Minimum 5 Mbps upload speeds).
• Private and secure workspace suitable for confidential work.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Minimum Salary

$ 30.00

Maximum Salary

$ 32.00