Role Overview

We are seeking a compassionate, detail-oriented Field Case Manager to support patients and collaborate with a multidisciplinary clinical team. This role involves direct patient interaction, care coordination, advocacy, and field-based travel.

Key Responsibilities

• Coordinate and manage patient care plans in collaboration with the clinical team
• Advocate for patients and monitor health status, reporting new or changing conditions
• Maintain accurate, timely documentation and case notes
• Communicate effectively with patients, families, providers, and internal stakeholders
• Manage multiple cases while maintaining organization and attention to detail
• Travel to client locations (up to 80 miles as needed)
• Work effectively under pressure in dynamic, real-world environments

Minimum Qualifications (Must-Haves)

• Bachelor’s degree (any field) OR:
• • Licensed Practical Nurse (LPN) or Registered Nurse (RN) accepted in lieu of degree
• Strong communication, organization, and teamwork skills
• Demonstrated integrity, accountability, and reliability 
• Compassionate and patient-focused mindset with strong advocacy skills 
• Ability to manage responsibilities in a fast-paced, high-pressure environment 
• Valid driver’s license, reliable vehicle, and active auto insurance
• Willingness and ability to travel regularly for patient visits (up to ~80 miles) 
• Authorized to work in the U.S.

Preferred Qualifications (Nice-to-Haves)

• Degree in healthcare, social services, or related field
• 1–2+ years of experience in healthcare or case management
• Experience working with:
• • Traumatic Brain Injury (TBI)
  • Spinal cord injury patients
• Case management or patient-facing experience (hospital, clinic, home care, or similar)
• Bilingual or multilingual abilities

Our Core Values

We’re looking for candidates who align strongly with our culture and values:

• Honor – Uphold ethical standards and do what is right for patients and the team
• Openness – Communicate transparently and collaborate effectively
• Respect – Treat patients, families, and team members with dignity and empathy
• Innovation – Think critically and adapt to new challenges in patient care
• Zeal – Bring energy, passion, and commitment to making a difference
• Ownership – Take accountability for outcomes, decisions, and responsibilities
• Nurturing – Support and advocate for patients while fostering team growth

Growth & Certification Expectations

• Employees are expected to pursue professional certifications such as:
• • Certified Case Manager (CCM) or
  • Certified Brain Injury Specialist (CBIS)
• Eligibility and preparation may begin after the first year of employment
• Company may cover certification costs once (conditions apply)

What We’re Looking For

We value individuals who:

• Demonstrate our Core Values in action
• Show strong judgment through real-life or situational experiences
• Exhibit consistency, commitment, and professionalism in their work history
• Are eager to learn, grow, and contribute long-term

Additional Notes

• Candidates with healthcare experience can be considered even if their degree is in another field 
• Recent graduates with relevant degrees are encouraged to apply (training provided)