Position Overview
Position: Field Calibration Specialist
Location: Regional / Western United States (as needed) Must reside in assigned territory
Rust Automation & Controls is seeking a highly skilled Calibration Specialist to support complex calibration, commissioning, and service activities. This role serves as a technical resource across administrative systems, field execution, customer support, and quality compliance—ensuring efficient job preparation, execution, and closeout for large and complex calibration projects.
Key Objectives
- Support accurate and compliant execution of calibration and service work
- Improve job readiness, documentation quality, and resource utilization
- Provide advanced technical and subject matter expertise to customers and field teams
- Uphold calibration standards and quality systems for Rust Service
Role & Responsibilities
The Field Calibration Support Specialist will support regional service teams, customers, and internal stakeholders across administrative systems, field execution, technical support, and quality compliance. This is a traveling role. Must reside in assigned territory.
Core Responsibilities
- Populate and maintain work order databases, Salesforce processes, and Group Knowledge Base articles
- Support work order line items by defining parameters, ranges, MPEs, and calibration set points, and review final calibration certificates for accuracy and compliance
- Communicate with customers at job initiation and closeout while managing documentation workflows, including blue folder administration and final document archival
- Create and maintain equipment schedules and prescribed calibration intervals for customer assets
- Prepare and support commissioning, troubleshooting, and large calibration jobs through site planning, audits, walk-downs, and SME field support as needed
- Perform and support internal and external technical training initiatives and technician mentorship
- Manage, allocate, and coordinate technicians, site supplies, tools, and equipment while maintaining visibility of tool locations
- Provide high-level customer support as an SME and assist during complex or critical service situations
- Work directly with Endress+Hauser’s calibration team to follow protocols, support ISO/IEC 17025 audits, and continuously improve calibration standards
Qualifications & Profile
- Strong technical background in instrumentation, calibration, commissioning, or industrial services
- Experience supporting complex service or calibration projects preferred
- Willingness and ability to travel to customer sites as needed
- Highly organized with strong attention to detail and documentation accuracy
- Self-motivated, adaptable, and solution-oriented
- Strong communication skills with the ability to interact professionally with customers, managers, and manufacturing partners
- Ability to work independently while collaborating effectively across teams
- Proficiency with CRM/ERP and documentation systems (e.g., Salesforce, NetSuite)
- Must reside in assigned territory.
Benefits & Perks
- Competitive compensation based on education and experience
- Stability and long-term security of a family-owned organization
- Extensive training and professional development opportunities
- Comprehensive benefits package including medical, dental, and vision coverage
- Competitive paid time off
- Life insurance
- 401(k) with company match
Is This You?
- Do you have a pioneering spirit and enjoy working for a growing company with a strong culture?
- Do you thrive in a motivated, team-oriented environment focused on customer solutions?
- Do you enjoy solving problems and taking on challenges?
- Do you strive to exemplify excellence in everything you do?
If you answered YES, Rust Automation & Controls would love to welcome you to our family.