Field Applications Specialist

MAU is hiring a Remote Field Applications Specialist for our client. As a Field Applications Specialist, you will install, commission, maintain, troubleshoot, and support advanced radiation protection systems while collaborating with hospital teams across the United States. This is a remote, direct-hire opportunity.

Benefits Package

• Annual salary: $75,000-$100,000
• Medical insurance
• Dental insurance
• Vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• 401(k) matching
• Life insurance
• Short-term disability
• Long-term disability
• Paid holidays
• Paid time off (PTO)
• Annual bonus opportunity

Shift Information

• Remote position based in the Midwest, U.S.
• Travel required: 50-75%, primarily supporting hospital installation projects throughout the Northeast U.S.
• Regional travel includes 1-3 overnight trips.

Required Education and Experience

• Associate degree, military technical training, engineering technology, or an equivalent combination of education and field experience

Preferred Education and Experience

• Field service experience in utilities, HVAC, telecommunications/cable, electrical contracting, or similar industries

General Requirements

• Located in the Midwest, US
• Excellent mechanical aptitude and troubleshooting abilities
• Outstanding customer communication skills and professionalism
• Builders mindset with a desire to help develop a world-class service organization
• Ability to coordinate effectively with hospital Facilities, Engineering, contractors, physicians, cardiac catheterization (Cath) lab teams, and radiation safety officers
• Convenient access to a major airport to accommodate travel requirements

Essential Functions

• Lead the installation and commissioning of ERPD radiation protection systems in hospitals throughout the United States.
• Coordinate with hospital Facilities, Engineering departments, and contractors to ensure installation site readiness.
• Install, test, calibrate, and commission ERPD systems and associated control units.
• Perform annual preventive maintenance and inspections of installed ERPD systems.
• Diagnose and troubleshoot mechanical, electrical, and pneumatic issues both onsite and remotely.
• Support customer demonstrations, product evaluations, and pilot installations in collaboration with Sales and Clinical Specialists.
• Collaborate with physicians, Cath lab teams, hospital facilities personnel, and radiation safety officers to support customer installations and service activities.
• Recommend product enhancements and process improvements based on field service experience.
• Develop and refine installation, technical support, and service processes for the growing Field Applications team.
• Help establish operational tools, procedures, and service standards for the Field Applications organization.

Working Conditions

• Remote work arrangement with frequent travel to hospital installation and service locations throughout the United States
• Travel primarily concentrated in the Northeast U.S., with regional overnight trips

Physical Demands

• Lift, carry, and move equipment weighing up to 50 pounds
• Bend, kneel, climb, and work in confined mechanical spaces during installation and service activities
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position