Field Application Engineer

Role Summary

• Responsible for supporting the adoption and deployment of comapny's cutting-edge CXL-based computational memory solutions. Major responsibilities include engaging with customers and
• partners to understand their technical requirements and ensuring seamless integration and
• exceptional performance of company's products.

Key Responsibilities- Customer/Partner Engagement

CPU and Server Validation Process management• o Serve as the primary technical contact for customers, developing and executing• comprehensive device validation plans for company's CXL computational memory• solutions.• o Collaborate with customers to understand their system architectures, workloads,• and challenges, delivering tailored recommendations for seamless integration and• optimal performance.• o Manage test equipment setup, experimental planning, results analysis, and the end-• to-end validation process at customer sites, ensuring rapid adoption and high• reliability of company's devices.- Product Support and Training• o Conduct system-level debugging, performance tuning, and root cause analysis for• customer-reported issues.• o Develop and deliver technical presentations, training sessions, and documentation to• help customers effectively utilize company's computational memory.• o Assist in the creation of application notes, user guides, and best practices• documentation.- Cross-functional Leadership and Technical Sensing• o Work closely with company's engineering and product development teams to provide• feedback on customer requirements, feature requests, and potential product• improvements.• o Partner with the marketing and business development teams to support go-to-• market strategies, including technical demos and proof-of-concept projects.• o Stay updated on emerging trends in computing systems (e.g. CXL, CPU, memory, and• near data processing) technologies to proactively address market demands and• challenges.

Key Requirement- Minimum Qualifications:• o Bachelors or Masters degree in Engineering, Computer Science, or a related field(or equivalent experience).• o At least 10 years of experience in technical and commercial roles, preferably within• CXL, Near-Data Processing, AI, or memory industries.• o Demonstrated ability to thrive in team-oriented environments while also working• independently, especially in high-pressure or ambiguous situations.• o Exceptional leadership, communication (both written and oral), and interpersonal• skills.• o Strong organizational and analytical abilities.• o Effective problem-solving and issue resolution skills.• o Willingness and ability to travel regularly to South Korea and occasionally to other• countries.- Preferred Qualifications:• o Experience in field application engineering, technical marketing, or technical• specialist roles.• o Comprehensive knowledge of both hardware and software in AI, including• technical, commercial, and product/application expertise.