The Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment.Veloxis Pharmaceuticals is an Asahi-Kasei Group Company based in Cary, NC. Our purpose is to transform transplant medicine as the primary partner to the community of transplant healthcare providers and their patients; our focus is in developing new therapies and programs to help transplant healthcare providers and the patients they treat. Veloxis provides a dynamic and innovative place to work that encourages professional development and embraces diversity. We seek creative, intelligent, action-oriented, and passionate individuals who thrive in a collaborative team environment. If you are interested in being part of a patient-centric company, then we invite you to learn more about the employment opportunities available at Veloxis. Our success is tied to the contribution of every team member, which is why we provide a valuable and competitive compensation package that includes health and insurance benefits, training, and development opportunities, as well as performance-based bonus eligibility.
Company:Veloxis Pharmaceuticals, Inc.
Job Description:The Field Access Manager (FAM) is a non-promotional, field-based reimbursement and patient access expert responsible for educating healthcare providers on payer requirements, reimbursement processes, and Company-sponsored patient support programs to facilitate timely and appropriate patient access to therapy. This role supports nephrology and transplant therapies, partnering with hospitals, academic medical centers, transplant teams, pharmacies, and other healthcare providers to navigate the complexities of patient access. The incumbent collaborates cross-functionally with Sales, Market Access, Medical Affairs, Patient Support, Compliance, Marketing, and Sales Strategy Operations teams to identify reimbursement barriers, improve patient access, and optimize the customer experience while ensuring all activities remain compliant with Company policies and applicable healthcare regulations.
The region for this position encompasses Florida and Puerto Rico. Bilingual (English / Spanish) capabilities strongly preferred.
The base compensation range for this role is $190-210K. Base Compensation is influenced by many factors including, but not limited to: time in the role, previous experience, skills, knowledge, performance, work requirements, internal equity, and business / economic conditions.
SUMMARY OF KEY RESPONSIBILITIES
- Acts as the Subject Matter Expert (SME) in access, coding, coverage, and reimbursement for assigned therapeutic products within specified geography.
- Educates HCPs on the access process and available resources to support patients.
- Builds relationships with nephrologists and transplant teams, pharmacists, and other healthcare stakeholders supporting patient access.
- Provides ongoing support for HCP access questions regarding benefits verification, prior authorization, appeals, financial assistance or other access and reimbursement questions.
- Partners with HUB/Patient Services teams to support & monitor the patient journey.
- Collaborates with Sales, Market Access, and Patient Support teams to provide integrated support that enhances the overall customer experience while following appropriate compliance ways of working.
- Uses analytics dashboards to identify potential reimbursement challenges and monitor overall access experience in the designated geography.
- Maintains detailed, timely documentation of field activities and customer interactions in the CRM system.
- Monitors local and national access trends, payer policy changes, and emerging access challenges.
- Participates in team meetings and calls, training sessions, and regional or national sales meetings, as appropriate.
REQUIRED QUALIFICATIONS AND SKILLS
- Bachelor's degree required; advanced degree (MBA or healthcare-related) preferred.
- Minimum 5 years of overall healthcare industry experience in pharmaceutical, biotechnology, specialty pharmacy, hospital, payer, reimbursement, patient services, nursing, case management, or related healthcare settings.
- Minimum 3 years of experience in a Field Access Manager, Field Reimbursement Manager, Patient Access Liaison, or equivalent field-based role directly supporting patient access.
- Demonstrated experience educating healthcare providers on coding, reimbursement and patient access processes within specialty prescribers, hospitals, academic medical cente