Summary:
A Fiber Characterization (FC) Technician will be experienced in all aspects of fiber optic testing and network troubleshooting. Responsible for all aspects of the field-testing process under the direction of a Technical Lead. Provides continuous updates to the TL & Project Manager about milestones; arriving on site, completing work, departing a site, etc., plus progress on the overall project and information which needs to be relayed to the customer. An FC Technician will be personally responsible for maintaining his/her respective certifications and test tools.
Major Responsibilities / Duties
- Manage all Test Equipment which has been assigned to the project.
- Ensure that all assigned test equipment is current on calibration.
- Writing and presenting daily reports to the TL for customers’ reference.
- Assigning specific tasks to subordinates (B-side technician) and monitoring their work ethics for efficiency, quality, and safety.
- Supervise all starts, breaks, and quitting time.
- Responsible for the accuracy in the test results of each technician by verifying data from opposite end before leaving the site.
- Must coordinate the timing and procedures of testing with B side.
- Perform testing within the customer’s approved window.
- Responsible for the accuracy of all the final paperwork required and turned over to the customer in a timely manner.
- Completes quality assurance procedure and check the final reports for errors.
- Ensure the safety, quality, and efficiencies of our crew.
- Interfaces with customer contacts on projects and work orders.
- Provides technical support for customer contacts and Technicians on request.
- Attends project planning and progress meetings with or without the customer contacts assigned.
- Understands, adheres to, and promotes the Environmental, Health & Safety policies of Telecommunication standards.
Position Qualifications / Requirements
- Must possess a valid US Driver’s License.
- High school or equivalent. Vocational/Technical Business School desired.
- Think critically and problem solve.
- Handle confidential/sensitive information with discretion.
- Good judgment.
- Organizational skills.
- Customer service skills.
- Must have color vision and good hearing.
- Proficient with Microsoft Office and Vendor Specific Software.
- Strong technical aptitude.
- Minimum of 2 years telecommunications training and/or experience.
- Must have demonstrated proficiency and profitability at Fiber Characterization Technician (A & B) sides.
Work Requirements
- Proficient use of all tools.
- Exfo OTDR, iOLM
- Power meter
- Fiber scope
- FastReporter
- Launch reels
- Fiber cleaning tools
- Use of Microsoft Office.
- General testing knowledge required. (Ex. Fibers, COWAN, BTAS, etc.)
- Good understanding of Exfo OTDR use A & B sides
- Good understanding of Chromatic Dispersion, Polarization Mode Dispersion, and ORL.
- EXFO Platforms FTB-200, FTB-1, FTB-4, FTB-500 (or later chassis)
- USB flash drive
- Fiber cleaning system (e.g., wet clean, Cletop, one-click, etc.)
- Must be able to adhere to a strict schedule and timelines.
- Must be able to interface and communicate directly with the local customer to ensure site access.
- Prolonged standing/sitting
- Climbing of stairs, ladders.
- Carrying of loads up and down stairs.
- Reaching and/or grasping.
- Stopping, walking, kneeling, bending, crawling, and crouching.
- Carrying, pushing and/or pulling.
- Finger and wrist dexterity and hand/eye coordination.
- Exposure to mechanical, electrical, and/or other hazards.