Highlights
Additionally, associates will be trained in re-routing/adjusting claims, answering provider email, fax, and portal inquiries, performing basic correspondence transactions, and validating requests submitted by providers for authorizations. TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.
Numbers & Facts
| Location | NULL, MI (Remote) |
| Industry | Computer/IT Services |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.
Job Title: FEP Voice and Back Office Support
Duration: 12+ Months
Location: USA - Remote
Job Type: Temporary Assignment
Duration: 12+ Months
Location: USA - Remote
Job Type: Temporary Assignment
Job Details:
Handles calls from providers regarding precertification, benefits/eligibility, and claim status for FEP plan members.
Additionally, associates will be trained in re-routing/adjusting claims, answering provider email, fax, and portal inquiries, performing basic correspondence transactions, and validating requests submitted by providers for authorizations.
Key Skills:
Customer Care
Strong communication skills
Attention to detail
Healthcare experience ideal but not required
Customer Care
Strong communication skills
Attention to detail
Healthcare experience ideal but not required
TekWissen Group is an equal opportunity employer supporting workforce diversity.
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.