Feed Mill Administrative Assistant

Position Overview: Support daily operations and customer service efforts, including accounts receivable, inventory management, and effective collaboration with internal teams and external customers. Deliver exceptional customer service across multiple channels, including telephone, walk-ins, email, scanning, and mailed correspondence.

Job Description

Position Overview: Support daily operations and customer service efforts, including accounts receivable, inventory management, and effective collaboration with internal teams and external customers.

Duties and Responsibilities:

Include but are not limited to

• Deliver exceptional customer service across multiple channels, including telephone, walk-ins, email, scanning, and mailed correspondence
• Communicate vital information professionally with managers, customers, and site supervisors
• Oversee key accounts receivable operations. Demonstrate precision in accounting practices, detail oriented, well-organized, and consistently accurate. Proficient in calculating financial and mathematical figures with accuracy.
• Invoice feed orders in Keystone Cooperative software, process payments to feed customers and freight haulers
• Process pellet reports and monthly reports to feed customers
• Foster a positive and professional work environment through reliable attendance, strong operations knowledge, and supportive teamwork
• Provide full administrative support for facility operations, equipment, inventory records, and regulatory inspections
• Execute duties independently and in full compliance with safety protocols and environmental stewardship regulations
• Assist with other duties as required.
  

Skills and Qualifications:

• Strong verbal, and written, communication skills
• Utilize Microsoft Office Suite daily, alongside Keystone Cooperative software and various feed mill specific systems.
• Highly organized and detail-oriented, with a proven ability to deliver accurate, error-free work within strict deadlines
• Ability to perform multiple tasks simultaneously
• Strong analytical skills
• Demonstrated ability to work independently and collaboratively, making sound decisions while contributing effectively to team goals

Education and Experience:

• High School diploma and one to two years related experience and/or training; or equivalent combination of education and experience.

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