Federal College Work Study: OSE- Desk Assistant

Job Title

Agency

Department

Proposed Minimum Salary

Job Location

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Job Description

INSTRUCTIONS TO APPLICANT:

During the application process the “My Experience” page has a section provided “Attachments (Resume/CV, References, Cover letter, etc.)” to upload required documents. 

• Use the Upload button to add each document.
• You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
• All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
• Incomplete or improperly submitted applications may be excluded from consideration. 

Please provide the following documents:

• Cover Letter
• Resume/CV
• Work Study Permit

Job Posting: Desk Assistant 

Employer: Office of Student Engagement, East Texas A&M University 

Location: Commerce, Texas 

Starting at Minimum Wage: $10 per hour 

Hours: Up to 19 hours per week 

Position Type: Work Study Only

Required: Application and Interview; GPA: Minimum 2.0 Semester and Cumulative; Good Standing w/University 

Description: Desk Assistants for the office of Student Engagement are the friendly faces that welcome and assist guests of the Student Engagement Suite. They play a pivotal role in creating a warm and inviting atmosphere, offering information about the events, programs and resources the office of Student Engagement provides. 

Specific responsibilities can include: 

Perform the highest level of customer service to visitors. 

Answer the phone and provide information to visitors. 

Assist department staff with projects. 

Complete campus errands for department staff. 

Distribute incoming mail/packages; ensure outgoing mail is picked up. 

Complete University-assigned training within a week of assignment. 

Abide by department policies regarding duties, attendance, and dress code. 

Fulfill other duties as assigned. 

Qualities and Skills Preferred: 

Positive attitude 

Excellent customer service 

Punctuality 

Dedication 

Good verbal and written communication 

Proficiency in Microsoft Word, Excel, Outlook and TEAMS

Campus involvement and leadership experience 

Expectations & Outcomes 

In addition to the responsibilities outlined above, the Desk Assistants will be expected to: 

Regularly communicate and attend meetings with the OSE staff 

Serve as a positive role model for students 

Abide by professional standards and ethics 

Develop credible, working relationships with a various set of stakeholders 

Be flexible, open-minded, and maintain a positive attitude 

Compensation: 

Desk Assistants for the Office of Student Engagement is a 9-month, 19-hours-per-week position between the hours of 8am and 6 pm. Starting pay is $10 per hour and pay is bi-weekly.  This is a WORK STUDY ONLY position. 

Requirements & Qualifications: 

Only full-time WORK STUDY APPROVED students at East Texas A&M University are eligible for this position. Please include the following application materials as required. 

Application: 

Interested applicants should submit: 

Copy of Work-study permit 

Cover letter 

Resume 

List of three references 

Class Schedule 

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.