Welcome to Dossani Paradise Burger King. We are a Family oriented, well-established organization seeking an experienced Team Member to join our rapidly growing Team!
The Fast Food Team Member plays a vital role in delivering excellent customer service and ensuring efficient daily store operations. This position requires a friendly, dependable, and detail-oriented individual who can multitask in a fast-paced restaurant environment.
Full and Part Time Openings Available. Must be able to work various shifts.
Duties/Responsibilities:
- Greet guests with a smile and interact with customers. Maintain a calm demeanor during periods of high volume.
- Consult with customers to understand needs and preferences. Demonstrate and explain menu items.
- Use value-added suggestive-selling techniques to generate additional sales opportunities. Provide information on promotional specials and loyalty programs.
- Operate cash register and point of sale devices, as needed. Collect payment using the store point of sale system.
- Answer customer questions and respond appropriately to customer concerns.
- Ensure accuracy of guest orders. Prepare, package and arrange food according to specified standards. Verify quality and quantity of orders.
- Process returns, missing items and exchanges.
- Unload and stock inventory as needed. Retrieve merchandise from stockroom.
- Clean kitchen area, counters, food preparation area, and utensils. Maintains health and safety standards in all work areas.
- Maintain cleanliness of sales floor, restrooms, food prep areas and exterior.
- Follow food safety and sanitation guidelines when preparing food or beverages.
- Ensure compliance with safety regulations and store policies. Report equipment malfunctions or safety concerns promptly.
- Expect to learn multiple areas and rotate according to store needs. Duties may include cashier, guest services, drive through and prep/cook workstations.
- Refill condiments and supplies.
- Operate food production equipment such as grill, broiler and/or deep fryer to complete tasks.
- Prompt and regular attendance on required shifts.
- Maintain a clean and polished appearance. Adhere to uniform and dress code policies.
- Exhibit team effectiveness. Work with others to achieve store goals.
- Communicate positively with management, customers and other team members.
- Perform other duties as assigned.
Required Skills/Abilities:
- Ability to anticipate customer needs and resolve issues with tact.
- Strong interpersonal and communication skills.
- Ability to operate equipment, such as cash registers, point of service systems, and food preparation equipment.
- Basic mathematical skills, as needed, to make change and give refunds.
- Able to learn company’s products, services, and policies quickly.
- Comfortable working in a fast-paced environment. Ability to work as part of a team.
- Able to lift 25 pounds and traverse all parts of the restaurant quickly.
- Prolonged periods of standing required.
Education and Experience:
- High school diploma or equivalent preferred, but not required.
- Previous fast food or similar restaurant experience preferred.
- On-the-job training provided.
Work schedule
- Other
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Employee discount