Farmers Insurance Customer Service Representative

Make a Difference Every Day. Build Relationships. Grow Your Career.

At our Farmers Insurance, we're more than an insurance companywe're trusted advisors dedicated to protecting what matters most. We're looking for a friendly, detail-oriented, and customer-focused Customer Service Representative who enjoys helping people and creating exceptional customer experiences.

If you're a positive team player who thrives in a fast-paced environment and loves solving problems, we'd love to meet you!

Salary Range: $50000.00 - $70000.00 per year

Annual Base Salary + Commission

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Licensing Assistance Available

Ongoing Training

Team Building Events

Work-Life Balance

Licensing assistance available

Business casual attire

Networking events

Paid holidays

Software taring modules

Weekly team meetings

Collaborative work environment

Responsibilities

• Deliver exceptional customer service by assisting clients with policy questions, changes, renewals, billing, and claims support.
• Build lasting relationships through personalized service and proactive communication.
• Schedule appointments and follow up with clients to ensure their needs are met.
• Work closely with team members to provide a seamless and outstanding client experience.

• Property & Casualty Insurance License preferred, or willingness to obtain one with district support.
• Bilingual, fluent in both English and Spanish is beneficial.
• Outstanding organizational skills with the ability to prioritize tasks and multitask in a fast-paced environment.
• Strong interpersonal skills and the ability to build lasting customer relationships.
• Detail-oriented with strong problem-solving and critical-thinking abilities.