Family Services Specialist I - Child Protective Services

Family Services Specialist I - Child Protective Services

Salary

$55,016.00 Annually

Location

99 Ninth Street, Lynchburg, VA

Job Type

Full-time

Job Number

03672

Department

Human Services

Opening Date

09/01/2026

Closing Date

9/18/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

The City of Lynchburg is an Equal Opportunity Employer

Performs responsible professional work in recognizing and supporting the power of individuals and families to speak about their well-being, find solutions, and continue to grow as a family. This position will work on the behalf of a client, family and/or community, communicating with decision makers, and initiating actions to secure or enhance a needed service, resource or benefit.

Essential Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties to provide direct or indirect service to the citizens may be assigned.

• Makes comprehensive assessment of families/clients in crisis
• Analyzes needs and coordinates resources, which will support the family/client
• Develops and implements a plan of action for the family/client which directly involves family/client input
• Engages family/client and community in problem solving, conflict resolution and achieving goals in order to resolve the crisis
• Stabilizes and improves family/client living and interpersonal skills through counseling and referrals to collateral resources
• Executes complex and critical decisions involving families/clients in crisis, under possible adverse conditions
• Performs scheduled and unscheduled field visits in frequently highly volatile and dangerous environments
• Participates in extensive networking and collaboration with community and professional agencies, both public and private
• Provides analysis, recommendations and testimony in complex court proceedings, which requires thorough assessment and documentation of the family/clients situations; assists in formulating recommendations on difficult and important technical problems relating to the court action
• Interprets, implements and administers complex policies, regulations, and laws, and refines established complex procedures which require frequent independent thinking and resourcefulness in a complex environment

ADDITIONAL DUTIES

• Assists in the evaluation of programs and services rendered to families/clients
• Processes financial documentation related to family/client services
• Interprets agency programs to other agencies, community groups, and associations
• Identifies homes suitable for placement of children and adults
• Researches and develops community resources, gives presentations, and participates in interagency meetings such as FAPT, eligibility, and IEP meetings with schools
• Transports clients to medical and mental health appointments
• Assists in the operation of emergency shelters
• Provides coverage for child protective services intake duties when necessary
• Other duties to provide direct or indirect service to the citizens may be assigned
• When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

Minimum Education and Experience Required

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

To be hired a candidate must possess a baccalaureate degree in the human services field; or a baccalaureate degree in any field accompanied by a minimum of two years appropriate and related experience in a human services related area. Individuals who do not meet the degree requirement at the time of application for employment must be in their last semester of a degree program in a human services field.

Additional Requirements

Possession of valid drivers license issued by the Commonwealth of Virginia and acceptable driving record according to City criteria. View City Driving Criteria.

Must satisfactorily complete criminal background check, drug and alcohol screen and Child Protective Services Registry check.

Must successfully complete IS100 and IS700 National Incident Management (NIMS) training within 90 days of employment. May also be required to complete higher levels of NIMS training as determined appropriate for the position.

The City offers an array of benefits combined with direct salary/wages in order to establish a total compensation package that supports the Citys goals of attracting, rewarding, and retaining employees who are both representatives of the community and are also able to deliver exceptional services.

• Employees in full-time positions are eligible for the following benefits:
• Medical, dental, and vision coverage
• Retirement through the Virginia Retirement System (VRS);

the City's contribution is based on a rate determined bi-annually by the VRS Board and employees pay 5% of base pay (pre-tax) towards their VRS benefit

• Life insurance at no cost to the employee

• Optional benefits such as 457 deferred compensation, Roth IRA, flexible spending accounts, etc.

• Eligibility for parental leave and tuition assistance

• Paid Time Off

• Employees in hourly and part-time positions may be eligible for benefits depending on the position

Employees of the City of Lynchburg may also be eligible for the Public Service Loan Forgiveness Program for federal student loans

Additional information about City benefits can be found on our website and in the Employment Policies & Procedures

01

This position requires that you currently possess, or will possess upon hire, a baccalaureate degree in the human services field; or a baccalaureate degree in any field accompanied by a minimum of two years appropriate and related experience in a human services related area. Please certify that you meet these qualifications and also provide the specific concentration of your degree.

02

Describe how your work/education/experience directly relates to working with children and families. Be specific.

03

Transporting agency clients is a requirement of this job that requires that you be at least 21 years of age. Please certify below that you are at least 21 years of age.

• Yes
• No

04

While this job normally follows a Monday-Friday schedule, the employee may be required to work outside normal working hours, including being on-call for emergencies after hours and on weekends. Are you willing to work this type of schedule?

• Yes
• No

05

This position requires a valid drivers license and acceptable driving record history. I certify that I have read the DMV Record Release Notice, and give the City of Lynchburg permission to obtain my Virginia Driving Record.

• Yes
• No
• I do not currently possess a Virginia Drivers License

06

If you answered in the above question that you currently possess a Virginia Drivers License, please provide your License Number.

07

Current Out-of-State applicants and applicants who have had an Out-of-State Drivers License at any time in the last 3 years): I agree to provide, WITHIN 2 WEEKS OF MY APPLICATION, a copy of my driving record from that state where I am currently licensed or have been licensed within the past 3 years. I will contact Human Resources within 2 weeks if I am unable to obtain my out of state driving record in that time. I understand that my application may not be considered for this position until I submit my out of state driving record. You can email this information to human.resources@lynchburgva.gov, fax to 434-845-4304, or mail this information to Human Resources, 900 Church Street, Lynchburg VA 24504. Include the name of the position for which you are applying. If you have a driving record less than 30 days old you can upload as an attachment to your application.

• Agree to provide record within 2 weeks of application date
• Do not agree (I
• Not applicable (I have not had an Out-of-State Drivers License during the past 3 years)

Required Question

Employer City of Lynchburg

Address 900 Church Street

Lynchburg, Virginia, 24504

Phone (434) 455-4200

Website https://www.lynchburgva.gov/human-resources