Family Services Provider (Bilingual)

    Highlights

    Bachelor's degree from an accredited university in an unrelated field with case management work experience and obtain a credential/certificate in social work, human services, family services, counseling or related field within 18-months of hire date. Identify and recruit eligible students, including students with special needs, for participation in the Head Start program; plan and participate in ongoing recruitment events offsite that may take place outside of the typical working days and hours.

    Numbers & Facts

    LocationHouston, TX

    Description

    Primary Purpose:

    To recruit and enroll students into the Head Start program, to provide parent-driven, family centered case management services and to promote parent, family, and community engagement in the Head Start program.

    Qualifications:

    Education/Certification:

    • Bachelor's degree from an accredited university in social work, human services, family services, counseling or related field; or
    • Bachelor's degree from an accredited university in an unrelated field with a credential/certificate in social work, human services, family services, counseling or related field; or
    • Bachelor's degree from an accredited university in an unrelated field with case management work experience and obtain a credential/certificate in social work, human services, family services, counseling or related field within 18-months of hire date

    Special Knowledge/Skills:

    • Strong written and verbal communication skills
    • Ability to interact with diverse populations
    • Strong critical thinking and decision-making skills
    • Ability to identify and solve problems
    • Ability to effectively coordinate services for preschool children and their families
    • Effective case management and interpersonal skills with staff, families and community partners
    • Proficiency with a variety of software, including Microsoft Word, Excel, Power Point, Publisher and Access
    • Bilingual (English/Spanish) speaking skills preferred

    Experience:

    • Two years of experience in social work, human services, family services, counseling or related area, including direct experience managing a caseload

    Major Responsibilities and Duties:

    • Model HCDE and Head Start's mission, vision, and values.
    • Assist the Campus Manager and Assistant Campus Manager with implementation of daily operations.
    • Work with interdisciplinary teams to ensure the integration and consistent delivery of Head Start services.
    • Identify and recruit eligible students, including students with special needs, for participation in the Head Start program; plan and participate in ongoing recruitment events offsite that may take place outside of the typical working days and hours.
    • Complete applications and enroll students on an ongoing basis.
    • Develop positive, goal-oriented relationships that support parent, family, and community engagement; cultivate existing relationships with community partners and create new ones.
    • Actively support family engagement in the program, including family education and literacy events, Parent Committee, and Policy Council.
    • Assess families' strengths and needs to develop individualized partnership plans that support skill building and goal achievement; connect families with appropriate community resources.
    • Provide timely case management and follow-up services, including home visits with families as needed to address attendance and the well-being of a student and family.
    • Maintain current and accurate documentation and complete regular data entry.
    • Maintain confidentiality of information.
    • Perform other duties as assigned.

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