Family Resource Center Outreach Manager

Build Community Connections. Expand Opportunity. Strengthen Families.

FAMILY RESOURCE CENTER (FRC) OUTREACH MANAGER

FULL-TIME | MISSION-DRIVEN LEADERSHIP OPPORTUNITY

Pay Range: $26.92

BUILD BRIDGES TO SUCCESS

At Children's Home Society of Florida (CHS), we believe strong communities create stronger futures for children and families.

As the Family Resource Center (FRC) Outreach Manager, you'll lead the strategies, partnerships, and community engagement efforts that connect families to resources, support systems, and opportunities that help them thrive. Every partnership you build, every family you reach, and every outreach initiative you lead contributes to CHS's mission of building bridges to success for children.

This is more than an outreach role. It's an opportunity to lead meaningful community engagement efforts that increase access to services, strengthen neighborhoods, and create lasting impact for families across the communities we serve.

If you're passionate about community leadership, partnership development, and helping families access life-changing resources, this may be your next chapter.

YOUR IMPACT

As the Family Resource Center Outreach Manager, you'll serve as a strategic leader, community connector, and advocate for family engagement.

You'll guide outreach efforts that help families discover resources, participate in programs, and build stronger support networks. By leading partnerships, events, and engagement strategies, you'll help ensure every Family Resource Center remains a trusted hub of support and opportunity.

Your work may include:

• Leading outreach and community engagement strategies across multiple Family Resource Center locations.
• Building and strengthening partnerships with nonprofits, schools, healthcare providers, faith-based organizations, businesses, and community stakeholders.
• Expanding awareness of Family Resource Center services through presentations, community meetings, networking events, and public engagement opportunities.
• Planning and overseeing resource fairs, educational workshops, family events, and community engagement activities.
• Recruiting community partners, volunteers, presenters, and vendors who support family-centered programming.
• Collaborating with Family Resource Center leadership to identify community needs and outreach priorities.
• Developing innovative engagement strategies that increase family participation and access to services.
• Overseeing outreach marketing efforts, newsletters, promotional campaigns, social media initiatives, and community awareness activities.
• Monitoring participation data, referrals, outreach metrics, and engagement outcomes to drive continuous improvement.
• Ensuring consistent CHS branding, family-centered messaging, and outreach practices across all Family Resource Center locations.

LEADERSHIP IMPACT

In this role, you'll also help build and strengthen a high-performing outreach team.

You will:

• Recruit, coach, and develop outreach team members.
• Establish goals, performance measures, and engagement targets.
• Support team growth through training, mentoring, and professional development.
• Foster a collaborative culture focused on innovation, accountability, and community impact.
• Use data and outcomes to guide decision-making and improve outreach effectiveness.
• Ensure quality service delivery, compliance, and alignment with organizational objectives.

WHY CHS?

Because meaningful leadership should create meaningful impact.

• Meaningful Work

Lead initiatives that help families access resources, strengthen protective factors, and create brighter futures for children.

• Community Impact

Expand opportunities and services that improve outcomes for entire neighborhoods and communities.

• Leadership Growth

Develop strategic leadership, partnership development, and community engagement expertise.

• Time to Recharge

Enjoy generous paid holidays, vacation, and sick leave.

• Health & Wellness Support

Access comprehensive health, dental, vision, and wellness benefits.

• Financial Security

Plan for your future with a 403(b) retirement plan and employer match.

• Additional Perks

Employee discounts, recognition programs, and a mission-driven workplace culture.

WHAT YOU'LL BRING

Education

Required

• Bachelor's degree in Human Services, Social Work, Public Administration, Communications, Nonprofit Management, Community Development, or a related field.

Additional Requirements

• Florida Driver's License within 30 days of hire.
• Daily access to a reliable and insured vehicle.

Experience

Required

• Three to five years of progressively responsible experience in:
• • Community engagement
  • Outreach leadership
  • Family services
  • Program management
  • Nonprofit leadership
• Experience using outreach metrics and performance data to improve engagement strategies.

Preferred

• One to two years of supervisory or leadership experience.
• Experience leading outreach campaigns, workshops, public events, and community initiatives.
• Experience managing staff, volunteers, or multidisciplinary teams.
• Demonstrated success building collaborative partnerships with community stakeholders.

Knowledge & Skills

Knowledge of:

• Community engagement best practices
• Family strengthening principles
• Community resources and support networks
• Outreach performance metrics and evaluation methods
• Confidentiality and ethical standards

Skills in:

• Strategic planning and program leadership
• Relationship building and partnership development
• Public speaking and presentations
• Team leadership and coaching
• Event planning and project management
• Data analysis and performance reporting
• Microsoft Office Suite and Teams

YOU'LL THRIVE HERE IF YOU...

• Believe strong communities create stronger futures for children.
• Enjoy building partnerships that solve problems and expand opportunities.
• Are energized by connecting people, organizations, and resources around a common purpose.
• Use data and insights to improve outcomes and drive continuous improvement.
• Inspire teams to achieve ambitious goals while maintaining a people-first approach.
• Thrive in fast-paced environments where innovation and collaboration are valued.
• Balance strategic thinking with hands-on community engagement.
• Demonstrate CHS Core Behaviors and Common Bond Values in everything you do.

THIS COULD BE YOUR NEXT CHAPTER!

At CHS, your leadership can help families access critical resources, strengthen community partnerships, and create opportunities that change lives.

Every partnership you build. Every family you reach. Every initiative you lead.

Could help create a brighter future for a child.

Bring your leadership, vision, and passion for community impact to work that makes a lasting difference.

Reimagining what's possible for Florida's children.

Every child. Every dream. Every future.

That commitment represents CHS’s focus on recognizing each child’s potential, nurturing opportunity and creating lasting impact.  

All applicants are subject to background screening through the Florida Agency for Health Care Administration (AHCA). For more information, visit https://info.flclearinghouse.com