Status: Full-Time, Exempt
Hours: Monday through Friday, some evenings and weekends, 24-hour availability by phone/text
Location: Oklahoma City
Summary of Duties and Responsibilities:
The Director of Family Preservation Services plans, organizes, and directs agency activities to advance the scope, quality, and effectiveness of NorthCare's Family Preservation Services for children, adults, and families. This position provides strategic leadership and operational oversight for assigned programs, ensuring services are delivered effectively, meet organizational and regulatory standards, and support the needs of individuals and families served.
The position is supervised by the Program Officer and provides direct supervision to managers, supervisors, and staff within assigned program areas. The Director provides leadership, guidance, and accountability to program leadership and staff while promoting high-quality service delivery, collaboration, continuous improvement, and alignment with NorthCare's mission and goals.
Primary Duties and Responsibilities:
- Ensure that all staff comply with agency policies and procedures.
- Ensure supervised programs are in compliance with contractual obligations, funding requirements and agency guidelines.
- Analyze the effectiveness of program policies, procedures and practices and makes recommendations for their adoption or revision as needed.
- Ensure the quality and quantity of work produced by staff members meets or exceeds organizational standards.
- Assist in the identification and development of new services to meet the needs of the community.
- Provides clinical supervision and consultation in both planned and crisis situations.
- Maintain program compliance in regard to Quality Improvement issues.
- Coordinate program evaluations and quality improvement activities within supervised programs.
- Facilitate responsive relationships with representatives of contracting agencies (OKDHS, ODMHSAS, OHCA, OUHSC, etc.) and other community partners.
- Maintain professional competency in the area under his/her responsibility through appropriate readings, attendance at workshops and conferences, and through consultation with other professionals.
- Manage income and expenses to ensure the fiscal viability of programs under scope of supervision.
- Promote an environment that enhances employee motivation and satisfaction.
- Perform other duties as required and/or assigned by supervisor and/or executive staff.
- Work collaboratively with fellow directors to ensure outstanding patient care and community relations.