Title: Family-Based Provider Liaison
Reports To: Executive Director
Classification: Part-Time
FLSA Status: Non-Exempt

JOB SUMMARY
The Family-Based Provider Liaison is responsible for recruiting and training new family-based providers for adults and children. Host and attend events and create marketing material to recruit new families. Be certified to train family-based providers in all areas and to complete all required paperwork.

ESSENTIAL JOB FUNCTIONS
Supervise staff and schedule them for their assigned training and paperwork.
Relay any concerns or problems with Family Base Providers to the Executive Director.
Function as a liaison for family-based providers, DCS, and the Program Coordinator.
Interview prospective individuals served and families.
Coordinate and schedule appointments, meetings, and related activities.
Attend all required meetings (staff, COS, PCSP, and training).
Serve as a support for the individual served, their family, and the Evergreen staff who provide services.
Ensure that all policies, procedures, regulations, and guidelines are followed.
Complete home study in compliance with timelines.
Work flexible hours as requested by the Program Coordinator or Executive Director.
Evaluate Family-based Providers as needed.
Participate actively in contracting with family-based providers.
Conduct unannounced visits to facility sites as directed by the Program Coordinator or the Executive Director.

CORE COMPETENCIES
Acting Strategically: Identifies key issues and relationships relevant to achieving goals, and commits to a course of action to accomplish goals based on known and unknown variables. Develops priorities with the right balance of short and long-term considerations.
Championing Customer Needs: provides timely and professional service to both internal and external customers, is responsive to customer needs and requests, is always courteous to the customer, and considers them when making decisions.
Communicating Effectively: Share information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message.
Delivering High-Quality Work: Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work for accuracy and quality. Consider the impact of work on others.
Prioritizing and Organizing Work: Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track.

QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE
Preferred experience in serving individuals with disabilities or four (4) years full-time equivalent experience in a supervisory position, preferably in the field of mental health or a related field.
Preferred four (4) year degree in human services, social work, or related field.
Experience in supervising staff and following licensing and regulatory guidelines.
Needs a clear understanding of administrative procedures and personnel management.
Needs an understanding of Medicaid guidelines as they relate to programming.
Working knowledge of Google Workspace and the ability to learn other software programs as required for this position.

PHYSICAL REQUIREMENTS
Constantly moves about to coordinate work.
Regularly works in a fast-paced environment with multiple task deadlines.
Regularly moves and positions objects weighing up to 50 pounds.
Occasionally exposed to viruses and infectious conditions.
Constantly alert and observant during working hours.

Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform the essential functions.

SUPERVISORY RESPONSIBILITIES
Will supervise assigned staff/families.

SPECIAL REQUIREMENTS
Must have understanding, patience, and tact in dealing with individuals served and their families.
Must be creative in problem-solving and planning.
Must have the ability to maintain good working relationships with staff, professionals, and persons from other agencies.

SKILLS AND ABILITIES
Working knowledge of Google Workspace.
Aptitude to learn other software programs as required for this position

EMPLOYMENT VARIABLES
Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation.
Must pass drug screen and criminal background check.
May be asked to work some evenings when required.
Extensive travel in your company or personal vehicle (mileage role will apply).

WORKING ENVIRONMENT
May be required to work in a variety of settings and environments, both indoors and outdoors.