Assist students with network-related hardware and software problems (e.g., connecting to the dorm network or wireless network). Work as part of a customer service oriented team of primarily student employees.
Numbers & Facts
Location
North Adams, MA
Description
Location: NORTH ADAMS, MA Category: Student Employment Job Type: Part-time Posted On: Tue Jul 14 2026 Job Description:
Provide technical support over the phone and in person to members of the campus community that contact the Help Desk. Work as part of a customer service oriented team of primarily student employees.
Be the primary point of contact for student-related IT support issues.
Perform initial troubleshooting of student laptop computers.
Assist students with network-related hardware and software problems (e.g., connecting to the dorm network or wireless network).
Facilitate and/or administer the repair of student computers.