Factory Service Foreman

Purpose: this position exists to supervise all shop activities and personnel to ensure all repairs are completed timely and in a high quality manner.

Essential Functions:

• Organizes, plans and assigns current work activities to technicians to meet established schedule commitments.
• Secures additional resources to manage Service Shop backlog.
• Monitors and controls individual performance by checking work in progress and recommending corrective actions when necessary.
• Selects and trains new employees; leads, instructs and supervises existing employees in methods and procedures; appraises work assignments of others; and recommends disciplinary actions.
• Checks and approves all repair jobs completed in Service Shop.

Additional Functions:

• Assists Service Writers in determining customer needs and scheduling into Service Shop.
• Assists Warranty Technicians in determining best course of repairs for units in the field.
• Assists in pricing of all service and repair job estimates.

Required Experience/ Knowledge:

• 5-7 years prior related experience is required.
• Must possess a strong working knowledge of construction techniques for all types of RVs.
• Requires a thorough understanding of heating, ventilation, air conditioning, refrigeration and electrical systems.
• Manufacturing background preferred.
• Requires a thorough working knowledge of RV industry codes and standards.
• Requires the ability to use a wide variety of hand tools and test equipment as well as to instruct others in proper usage.

Necessary Skills & Abilities:

• Strong communication skills are required.
• Strong organizational skills with the ability to prioritize multiple projects efficiently while maintaining a positive attitude.
• Proficient in MicroSoft Office software.

Work Requirements:

• This position may require sitting, standing, working in front of a computer monitor in an office setting approximately 50% of the day and walking, standing in a service shop setting.
• Requires ability to occasionally travel between field locations. Regularly required to sit, stand, walk, and stoop, kneel, or crouch; use hands and fingers to handle or feel objects, tools, or controls; and reach with hands and arms. Must be able to frequently lift and move up to 25 pounds.
• This position is a full-time position, which may require some flexibility in hours & days worked (including Saturdays, as needed).
• Management reserves the right to assign or reassign duties and responsibilities to this job at any time.

Jayco offers a generous benefits package including:

• (2) Medical Insurance plan options, HSAs, and FSAs
• Family Care Clinic for employees and dependents enrolled in a Jayco medical plan (IN only)
• Dental Insurance
• Vision insurance
• Disability and Life Insurance
• 401k plan with an annual discretionary match
• Wellness Benefits
• On-site Fitness Center access (IN only)
• Health Clinic for employee use (IN only)
• Employee Assistance Program (EAP) Benefits