Customer service mindset with strong communication and people skills, serving as the primary client-level liaison for addressing operational, contractual, and financial matters. Experience with building systems including HVAC, electrical, plumbing, fire alarm, security cameras, access control, and related facility infrastructure.
Numbers & Facts
Location
Ellicott City, MD
Industry
Staffing/Employment Agencies
Salary
$52–$64 Per Hour
Company Size
100 to 499 employees
Website
http://www.hiredbymatrix.com
Description
At-a-Glance: Are you ready to build your career by joining an international fire, HVAC and security equipment company. If so, our client is hiring a Facility Operations Manager.
Position Type:
Contract
Onsite
Requirements:
Bachelor’s degree in business, engineering, construction management, or equivalent experience in facilities management with 10 years of progressive responsibility.
Minimum of 10 years of management and leadership experience.
Proficient with Windows-based software including Excel, Word, PowerPoint, MS Project.
Experience managing multi-disciplinary teams and cross-functional working groups.
Proven experience leading customer and stakeholder meetings.
Demonstrated ability to manage operations in compliance with technical and contractual requirements.
Track record of developing a team culture focused on customer satisfaction and continuous improvement.
Hands-on experience managing preventive maintenance and repairs for MEP, fire alarm systems, security systems, and building automation systems.
Experience with building systems including HVAC, electrical, plumbing, fire alarm, security cameras, access control, and related facility infrastructure.
Experience supporting mission-critical or high-availability facilities.
Knowledge of OSHA codes, regulations, and safety compliance requirements.
Customer service mindset with strong communication and people skills, serving as the primary client-level liaison for addressing operational, contractual, and financial matters.
Impeccable attention to detail and the ability to prepare and deliver accurate monthly operational and financial reports.
Preferences:
BOMA and/or IFMA designation (RPA/CFM).
Responsibilities:
Develop, manage, and track operating budgets and financial forecasts, ensuring performance aligns with contractual and organizational financial objectives.
Delegate tasks, meet deadlines, and maintain accountability across the team.
Respond to off-hour calls and emergencies when necessary.
Serve as a role model, mentor, and trusted resource to staff and stakeholders.
Comprehend complex contract terms and performance requirements, working collaboratively with the customer to ensure alignment with contractual obligations and operational policies.
Manage subcontractors and vendor relationships, including contract administration, performance monitoring, compliance, and cost control.
Manage KPIs and ensure the quality, accuracy, and completeness of data entered into the CMMS.
Administer documentation related to extension requests, relief events, and repair justifications in accordance with contract requirements.
Review, develop, and proactively implement operational procedures and best practices.
Provide oversight of day-to-day operations and long-term planning activities.
Manage supervisors and staff, including hiring, promotions, recognition, performance improvement plans, and ongoing performance monitoring.
Provide technical and managerial guidance to the operations team.
Read and interpret blueprints and as-built drawings.
Get in Touch: We want to hear from you! If you think you’d be a good match, submit your resume and reach out to Arpit at (201) 484-7318 to learn more.
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About Company
We believe in putting people together for the right reasons. Getting you a great job that makes you feel fulfilled in your career. Finding the perfect candidate to help you achieve business success.
Whether you are looking for the best candidate for your company or searching for your next career move, we are dedicated to making sure you thrive. We take your needs personally and have a variety of services to ensure you reach your goals. We listen to the needs of our clients and candidates and then thoughtfully match the right person with the right job. When people come together doing what they love success is guaranteed and partnerships last.