Facility Operations Manager

Facility Operations Manager

Salary

$130,041.13 - $179,444.00 Annually

Location

Bellevue City Hall, 450 110th Ave NE, Bellevue, WA

Job Type

Regular

Remote Employment

Flexible/Hybrid

Job Number

26-00284

Department

Finance and Asset Management

Division

FAM_AssetMgmnt_FacilityOps

Opening Date

09/09/2026

Closing Date

9/23/2026 11:59 PM Pacific

FLSA

Exempt

Bargaining Unit

NONAFF

• Description
• Benefits
• Questions

Come Join the City of Bellevue!

Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. Read the "Hiring Process" section below to learn more.

New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Job Summary

We are seeking a strategic, innovative, and forward-thinking leader to guide the City's Facility Operations Section. As the Facility Operations Section Manager, you will shape the vision for facility operations and support across more than 13 diverse facilities-over 700,000 square feet of critical City infrastructure-ensuring safe, reliable, and efficient performance. You will lead a talented team of 11 maintenance professionals, advance data-driven decision-making, champion continuous improvement, and oversee all aspects of building maintenance; preventative and reactive maintenance, tenant request support, lifecycle replacements, emergency preparedness, building security support, asset management, budgeting, contracting, and regulatory compliance.

In this highly collaborative role, you'll work closely with our teams in the Finance & Asset Management Department, in addition to our City department partners, to align operations with City priorities and elevate the experience of staff and facility users. You will also drive strategic initiatives, optimize resources, strengthen workflows and systems (including Maximo and SharePoint), and foster an inclusive, high-performance culture built on teamwork, service excellence, and innovation.

Essential Duties and Responsibilities

Leadership & Strategy

• Establish vision and strategic direction of the section.
• Establish and maintain an inclusive working environment conducive to positive morale, individual style, quality, creativity, and teamwork.
• Recruit, supervise, and evaluate staff; provide leadership and guidance in the development of their skills, project work, contracting, and service delivery.
• Represent the section in labor negotiations with Teamsters Local 763 for one Structured Maintenance Specialist II position within the team.
• Manage section resources including facility operations staff, consultants, and contractors.
• Champion data-driven decision-making through the development of reporting tools and performance metrics.
• Ensure compliance with safety, environmental, and operational regulations.
• Collaborate with internal departments to align services with organizational goals.
• Serve as an active member of the department's management team.
• Works with the Municipal Capital Delivery Manager and the Facility Planning & Delivery Manager to ensure effective alignment and coordination of planning, project construction, and maintenance activities.
• Works with the Client Services Manager to ensure effective coordination and support of tenant programs at various sites: meeting and event setups/takedowns, event support, site security, and site parking programs.
• Leads and participates in vision, development and use of SharePoint as a records storage system for the section.
• Leads and participates in the vision, development and use of the City's enterprise asset management/maintenance management system for the section. (Maximo Application Suite)
• Lead cross-functional teams on strategic initiatives and emerging issues.
• Deliver presentations to internal and external stakeholders.

Fiscal Oversight

• Develops and manages the sections operational budget and major maintenance plan.
• Optimize resource allocation, ensuring efficient use of personnel, materials, and equipment.
• Establishes performance standards, measures performance, and monitors and forecasts workload and expenses.
• Prepare reports, business cases, and proposals to support strategic decisions.
• Oversee payroll accuracy, scheduling, and compliance with labor agreements.

Facility Management

• Direct the maintenance and lifecycle management of building equipment and systems at ±13 facilities, encompassing over 700,000 square feet of building space, to ensure efficient, safe, and effective building operations.
• Ensure accurate data collection and compliance with maintenance standards.
• Implement and monitor key performance indicators and service level agreements.
• Oversee the sections emergency preparedness, response, and building security systems.
• Establish preventive and corrective maintenance priorities, ensure effective implementation, and evaluate outcomes.
• Must operate City vehicles to drive to various facility sites across the city as needed.

Supervision Received and Exercised

• Works under the general supervision of the department Assistant Director or Director.
• Supervises technical and maintenance staff either directly or through a superintendent.

Qualifications

Key Competencies

• Strategic Mindset - Anticipates future trends and develops innovative strategies.
• Optimizes Work Processes - Continuously improves systems and workflows.
• Organizational Savvy - Navigates complex organizational dynamics effectively.
• Interpersonal Savvy - Builds strong relationships across diverse groups.

Education and Experience Requirements

• Bachelor's degree in Business Administration, Public Administration, Project/Construction Management, Civil Engineering, or related field.
• Minimum 5 years of progressive experience in facility management.
• Minimum 5 years of supervisory and team leadership experience.
• Ability to pass a criminal background check and maintain security clearance.
• Must possess, or be able to obtain, a valid Washington State Driver's license by date of hire.
• An equivalent combination of education, experience and training that provides the required knowledge, skills and abilities will be considered.

Knowledge, Skills, and Abilities Requirements

• Experience in developing and monitoring operating and capital budgets, and developing rates, preferably for a large public entity.
• Knowledge of facility management principles and proper and safe building maintenance techniques.
• Advanced level skill in using a personal computer, maintenance management applications, and data management software in performing duties. (Maximo experience preferred)
• Ability tomotivate a team to work together toward common goals and toachieve cooperation within the team.
• Ability to effectively collaborate and resolve conflicts within and across organizational boundaries.
• Knowledge of principles and practices of effective employee management.
• Ability toprovide leadership, counsel, motivation, andconstructive performance feedbackto staff engaged ina wide variety ofprojects, programs, and systems.
• Direct experience in developing and monitoring operating and capital budgets.
• Ability to deal effectively with highly visible and/or politically sensitive projects and information.
• Ability tocommunicate effectively withcustomers, co-workers, contractors, executives,elected officials, andthegeneral public, both orally andinwriting.
• Experience in leading process improvements.LEAN experience preferred.

Supplemental Information

WORKING CONDITIONS & PHYSICAL DEMANDS

• The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus.
• The employee may be required to push, pull, lift, and/or carry up to 40 pounds.
• The noise level in the work environment is usually moderately quiet while in the office, but some facility sites can be very loud.

Flexible/Hybrid Working:

A hybrid work schedule is available for this position after an orientation period working in the office after hire. Remote work for this position is subject to departments operational needs and will be discussed with candidates during the selection process. Full-time remote work is not an available option. Once hired, employees must reside in the State of Washington and within reasonable commuting distance to Bellevue City Hall.

HIRING PROCESS

The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. To evaluate all candidates fairly and equitably, the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name, address, and other demographics. To help us, please complete the online application form as fully as possible.

• Answer the Supplemental Questions when requested which can be found on the Questions tab of the Job posting.
• We do not accept resumes and cover letters during the anonymous application screening stage, unless otherwise stated in the job description.
• Applicants advancing to the next stage may be required to provide a cover letter, resume, writing sample, and references.

CONDITIONS OF EMPLOYMENT

• All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
• All positions require the completion of references checks, including at least one prior supervisor.
• Some positions may require completion of a criminal background check prior to start employment
• Some positions may require obtaining a commercial drivers license (CDL), licensures, or additional certifications.

At the City of Bellevue, youll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The six essential and enduring principles that guide our individual actions, our interactions, and our decision making in the City of Bellevue organization is: Exceptional Public Service, Stewardship, Commitment to Employees, Integrity, Innovation, and Diversity, Equity & Inclusion. Youll work in an environment that is innovative, collaborative, future focused, and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. Its what makes the City of Bellevue an exciting place to work, live, and explore.

Have we piqued your interest yet? Come join our team! The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability, age, veteran status, or any other protected status. Persons needing assistance with the application process may call the Human Resources Office, at 425-452-6838 or recruiting@bellevuewa.gov. If you are invited to participate in the selection process and need ADA accommodations, please notify HR before you are scheduled for an interview or testing.

The City of Bellevue participates in the E-Verify program. Learn more about the E-Verify program.

https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf

For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627.

Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.

The City of Bellevue offers employees a comprehensive benefits package providing choice, flexibility, and value!

Please Note: Seasonal, part-time, and variable employees are not eligible for the below benefits except for mandatory participation in the retirement plan assigned to the position, which will be the Municipal Employees Benefit Trust (MEBT 2) retirement plan or the Washington State Public Employees Retirement System (PERS) retirement plan and any other benefits as required by law.

The following summary applies to fully benefited positions:

Medical

Employees are offered a choice of medical coverage through the Citys self-insured Preferred Provider Organization (PPO) plan or Kaiser Permanente (HMO).

Dental

Employees are offered a choice of two dental carriers with plans that offer regular checkups, x-rays, fillings, and crowns. Orthodontia is available through one of the carriers.

Vision

Employees are offered a choice of vision coverage through an annual exam-only plan or a buy-up plan which includes an annual eye exam and hardware coverage.

Retirement Plans - Employees are offered three retirement plans:

• Washington State Department of Retirement Systems (DRS): Mandatory participation (PERS, LEOFF or PSERS), depending upon eligibility.
• City of Bellevue Municipal Employees Benefit Trust (MEBT): Optional participation in this 401(k) retirement savings plan with employer match contributions that vest on a 3-year schedule.
• Deferred Compensation Program (457 DCP): Optional participation in the supplemental Deferred Compensation Program also administered by DRS that allows tax-deferred savings into a variety of investments options.

Other benefits include:

More detailed information about our employee benefits is available at https://c2mb.ajg.com/cityofbellevue

• Flexible Spending Accounts (FSAs)
• Life/Accidental Death and Dismemberment (AD&D) Insurance
• Long Term Disability (LTD)
• Survivor Income
• Employee Assistance Program (EAP)
• 11 observed holidays per year plus 2 additional personal holidays, vacation (standard accrual of 12 days a year), and sick leave (accumulated at the rate of one day per month)
• An ORCA Card bus pass
• On-site fitness center, and self service food/coffee options
• Career development and training programs
• Tuition Reimbursement Program
• Employee Resource Groups (ERGs)

Paydays - The City of Bellevue pays employees on the 8th and the 23rd of each month (24 pay periods per year).

Please note: The City of Bellevue does not participate in the Social Security Administration (SSA) program and employees do not earn social security credits. The mandatory DRS retirement pension plan provides the required social security replacement plan.

NOTE: This is a brief summary of the benefit programs for the Citys non-represented employees. Every effort has been made to ensure its accuracy. Benefits for employees represented by a collective bargaining agreement (CBA) may have different benefits. If any information on this document conflicts with the provisions of a CBA, the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.

01

APPLICANT NOTICE: Your answers below will be used to review this application. The experience listed here MUST match the work history provided in your application. If your answers do not align, you may edit your application before submitting. Please note, it is not acceptable to use "See Resume" or "See Above" in your answers below and we do not accept resumes as a substitute for a completed application.

• I confirm that the information provided here is consistent with my application.
• I do not agree with the statements above.

02

Do you have a current valid Washington state driver's license or the ability to obtain one by hire date?

• Yes
• No

03

Are you able to pass a criminal background check which is required for this position?

• Yes
• No

04

How many years of professional experience in Facility maintenance management?

• Less than 1 year of experience
• 1-3 years of experience
• 3-6 years of experience
• More than 6 years of experience

05

What is your level of proficiency with computer systems and software (email, mobile devices, Office 365 products, maintenance software)?

• Beginner
• Intermediate
• Advanced
• Expert or trainer-level

06

Which best describes your experience with computerized maintenance management systems (CMMS)?

• No experience
• Basic familiarity
• Regular use overseeing staff who enter work orders, labor, and maintenance data; reviewing accuracy; and monitoring operational workflows
• Advanced leadership use, including all items in "C," plus developing reports and performance metrics, analyzing maintenance history for decision-making, optimizing preventive/corrective maintenance plans, and guiding system improvements or implementation efforts

07

Which best describes your leadership experience in emergency response, including coordinating teams, communicating with stakeholders, and managing facility impacts during events such as equipment failures or weather-related issues?

• No experience
• Some experience providing support with guidance from others
• Comfortable independently leading operational response efforts, directing staff, and communicating status updates
• Highly experienced leading complex emergency responses, coordinating cross department communications, making time sensitive decisions, and managing team performance during critical incidents

08

Which best describes your experience using data and performance metrics to drive operational decision making and improve facility outcomes?

• No experience
• Some experience reviewing basic reports or dashboards
• Regular experience analyzing data trends, implementing KPIs, and using metrics to improve workflows or maintenance practices
• Extensive experience building reporting tools, developing performance dashboards, interpreting maintenance history, and using data to shape strategy, allocate resources, and communicate results to leadership or the public

09

Which best describes your experience leading budget development and financial oversight for facility operations or similar programs?

• No experience
• Some experience assisting with budgets or reviewing financial information
• Regular experience developing budgets, monitoring expenditures, forecasting needs, and ensuring compliance with financial policies
• Extensive leadership experience overseeing complex operational and capital budgets, preparing business cases, optimizing resource allocation, and presenting financial information to executives or stakeholders

10

Which best describes your experience leading and developing teams in a facility operations or maintenance environment?

• No supervisory experience
• Some experience providing informal guidance or mentoring
• Regular supervisory experience, including directing daily work, coaching staff, and evaluating performance
• Extensive leadership experience managing multi disciplinary teams, overseeing staffing plans, resolving personnel issues, and developing staff skills aligned with organizational goals

11

Please describe your professional experience in facility operations and maintenance, including both hands-on work and leadership responsibilities. Share examples that highlight your technical expertise, supervisory or team leading experience, emergency response involvement, and any strategic, budgetary, or cross departmental work you've performed. This is an opportunity to connect your skills, accomplishments, and work history to the key responsibilities of this position. Be as specific as possible.

12

The City of Bellevue is a hybrid workplace. This is a Washington State job, and candidates must reside within a reasonable distance of City Hall and be onsite in Bellevue at least 2 day(s) per week.

• Yes, I am interested in hybrid schedule and available to be onsite 2 or more days per week.
• No, I am interested in fully remote position.

Required Question

Employer City of Bellevue

Address PO Box 90012

Bellevue, Washington, 98009

Website http://www.bellevuewa.gov/