Facility Chief Operating Officer, DHS - Wernersville State Hospital

Facility Chief Operating Officer, DHS - Wernersville State Hospital

Salary

$102,788.00 - $156,167.00 Annually

Location

Berks County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-56985-08466

Department

Department of Human Services

Division

HS Wernersville St Hosp

Opening Date

08/24/2026

Closing Date

9/6/2026 11:59 PM Eastern

Job Code

08466

Position Number

00106493

Union

Non-Union

Bargaining Unit

A3

Pay Group

ST11

Bureau / Division Code

00210781

Bureau / Division

Wernersville State Hospital

Worksite Address

160 Main Street

City

Wernersville, Pennsylvania

Zip Code

18411

Contact Name

Robert Rose

Contact Email

rorose@pa.gov

• Description
• Benefits
• Questions

THE POSITION

Great leadership can set the pace for an entire hospital! As the Facility Chief Operating Officer with the Department of Human Services, you will take charge of essential administrative and support services that keep Wernersville State Hospital moving. This role offers the chance to build strong programs, solve problems and support a mission that truly matters. It is perfect for someone who wants to make a positive impact in a busy mental health environment.

DESCRIPTION OF WORK

This role guides the administrative and non-clinical functions that keep the hospital running every day. It supports major operational decisions and ensures essential services are delivered well. As a Facility Chief Operating Officer, you will perform the following duties:

• Administrative Oversight: Manage financial planning, procurement activities, and non-clinical support services across the facility
• Policy Improvement: Review existing procedures and guide updates that strengthen operations and support the hospital's programs
• Staff Leadership: Supervise managers, conduct evaluations, and ensure departments meet regulatory and operational requirements
• Budget Management: Direct preparation of operating and capital budgets, as well as recommend resource allocation strategies
• Contract Coordination: Negotiate agreements with vendors and agencies, as well as oversee contract performance and compliance
• Regulatory Compliance: Monitor operations and surveys to ensure adherence to laws, safety standards, and quality expectations

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. This may change based on operational needs.
• Overtime and travel as needed
• Free parking!
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six years of professional experience in budgeting, accounting, purchasing, human resources, or management methods work, including three years in a supervisory or managerial capacity, and a bachelors degree; or
• An equivalent combination of experience and training, which includes three years of supervisory or managerial experience in budgeting, accounting, purchasing, human resources, or management methods work.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.
• A conditional offer of employment will require a medical examination.
• This position falls under the provisions of the Older Adult Protective Services Act.
• Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

• Your score is valid for this specific posting only.

• You must provide complete and accurate information or:

• your score may be lower than deserved.

• you may be disqualified.

• You may only apply/test once for this posting.

• Your results will be provided via email.

Learn more about our Total Rewards by watching this short video!

See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

• Eligibility rules apply.

01

How many years of full-time professional experience in budgeting, accounting, purchasing, human resources, or management methods work do you possess?

• 6 or more years
• 5 but less than 6 years
• 4 but less than 5 years
• 3 but less than 4 years
• 2 but less than 3 years
• 1 but less than 2 years
• Less than 1 year
• None

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.]

03

Do you possess three or more years of full-time professional supervisory or managerial experience in budgeting, accounting, purchasing, human resources, or management methods work?

• Yes
• No

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

How much graduate coursework have you completed in business administration or human resources?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• 60 or more credits
• 30 but less than 60 credits
• Less than 30 credits
• None

06

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to our FAQ page.

• Yes

07

WORK BEHAVIOR 1 - STRATEGIC PLANNING

Works with senior-level management to assess current processes and business structures to identify areas of concern, address issues, and ensure compliance with applicable laws. Makes recommendations for upgrades or changes when negative trends are found.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience assessing business processes and procedures. I was responsible for identifying issues AND providing recommendations for changes when negative trends were found.
• B. I have experience assessing business processes and procedures. I was responsible for identifying issues and negative trends. Someone else utilized my findings to develop recommendations for change.
• C. I have successfully completed college-level coursework related to strategic planning or business administration.
• D. I have NO experience or training related to this work behavior.

08

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience.
• The specific duties you performed related to strategic planning.
• The type(s) of issues you identified and recommendations you made.
• Your level of responsibility.

09

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

• College/University
• Course Title
• Credits/Clock Hours

10

WORK BEHAVIOR 2 - POLICIES, PROCEDURES, AND STANDARDS

Develops departmental and hospital-wide policies, procedures, and standards. Provides recommendations for changes to senior-level management and works with appropriate staff to implement changes as necessary.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience DEVELOPING COMPANY-WIDE policies, procedures, and standards. I was responsible for EVALUATING the effectiveness of the policies, procedures, and standards and IMPLEMENTING changes as necessary.
• B. I have experience DEVELOPING DEPARTMENTAL policies, procedures, and standards. I was responsible for EVALUATING the effectiveness of the policies, procedures, and standards and IMPLEMENTING changes as necessary.
• C. I have experience EVALUATING the effectiveness of established policies, procedures, and standards. I was responsible for IMPLEMENTING changes as necessary.
• D. I have successfully completed college-level coursework related to policy development or policy analysis.
• E. I have NO experience or coursework related to this work behavior.

11

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience.
• The actual duties you performed related to the development and/or implementation of policies, procedures, and standards.
• The type(s) of policies, procedures, and standards you developed and/or implemented.
• Your level of responsibility.

12

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

• College/University
• Course Title
• Credits/Clock Hours

13

WORK BEHAVIOR 3 - CONTRACT NEGOTIATION AND EVALUATION

Negotiates contract terms and conditions such as cost, delivery, performance, and technical requirements. Evaluates vendor performance to determine necessity for amendments, extensions, or termination of contracts.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience NEGOTIATING contract terms and conditions. I was also responsible for EVALUATING vendor performance to determine the need for amendments, extensions, or termination of contracts.
• B. I have experience EVALUATING vendor performance to determine the need for amendments, extensions, or termination of contracts.
• C. I have successfully completed college-level coursework related to contract negotiation, contract management, or data analysis.
• D. I have NO experience or coursework related to this work behavior.

14

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience
• The actual duties you performed related to contract negotiation and/or evaluating vendor performance
• The type(s) of contracts you negotiated or evaluated
• Your level of responsibility

15

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

• College/University
• Course Title
• Credits/Clock Hours

16

WORK BEHAVIOR 4 - BUDGET AND FISCAL REPORTING

Reviews and approves annual budget and project-level budgets related to hospital operations. Monitors the status of expenditures to ensure that operations and projects remain within budget. Conducts periodic fiscal status reports regarding construction and renovation projects and provides them to the appropriate entities.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience MONITORING AND REPORTING the status of expenditures to ensure operational costs or projects remain within budget. I was RESPONSIBLE FOR TAKING CORRECTIVE action when negative trends were evident.
• B. I have experience MONITORING AND REPORTING the status of expenditures to ensure operational costs or projects remain within budget. I PROVIDED RECOMMENDATIONS for corrective action when negative trends were evident.
• C. I have successfully completed college-level coursework related to budgeting, business administration, or financial accounting.
• D. I have NO experience or coursework related to this work behavior.

17

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience.
• The actual duties you performed related to budget reporting.
• The type(s) of expenditures you monitored and/or reported on.
• Your level of responsibility.

18

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

• College/University
• Course Title
• Credits/Clock Hours

Required Question

Employer Commonwealth of Pennsylvania

Address 613 North Street

Harrisburg, Pennsylvania, 17120

Website http://www.employment.pa.gov