Facilities Manager

Key Responsibilities

• Report directly to the General Manager, and VP of Facilities Services.
• Lead the operations and maintenance (O&M) of all facilities within the contract, maintaining consistent high-quality services.
• Manage the assistant facilities manager, skilled trades, custodial, administrative, and support staff across multiple locations.
• Train, evaluate, and guide personnel to achieve outstanding performance.
• Oversee the operation and maintenance of machinery, equipment, and electrical/mechanical systems, demonstrating expertise in commercial HVAC, electrical, plumbing, and general building maintenance and repair procedures.
• Develop and implement preventive maintenance (PM) plans; recommend predictive maintenance projects.
• Negotiate O&M contracts and manage vendor relationships; qualify new vendors to ensure service excellence.
• Purchase and manage maintenance supplies and repair parts for all facility equipment.
• Inspect buildings and equipment, reporting needs for repair or replacement.
• Ensure proper use and administration of the NCMMS for contract compliance.
• Regularly meet with customers to provide updates, receive directions, and submit required reports.
• Utilize Microsoft Office programs and building automation systems to streamline operations.
• Maintain an exemplary record of customer satisfaction.
• Perform other duties as assigned.

Qualifications & Experience

• Bachelor's degree preferred.
• Minimum 5 years of recent (within the past 7 years) experience managing and supervising building mechanical maintenance operations for multiple large buildings comparable to those covered by this contract.
• Strong knowledge of large commercial facilities operations and maintenance.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, building automation systems, and computerized maintenance management systems.
• Exceptional leadership and customer service skills.