Facilities Maintenance Technician

Essential Duties and Responsibilities

Maintenance & Repairs

• Assist the Building Manager with the daily maintenance and upkeep of all Wilderness Ridge facilities, buildings, equipment, and property.
• Complete maintenance work orders and projects as directed by the Building Manager.
• Perform routine preventive maintenance on building systems, equipment, fixtures, and other property assets.
• Perform basic repairs and maintenance to plumbing fixtures, doors, locks, furniture, woodwork, walls, ceilings, and other building components.
• Replace light bulbs, filters, hardware, fixtures, and other routine maintenance items as needed.
• Assist with minor plumbing, electrical, HVAC, and mechanical maintenance within the scope of the position and as directed by the Building Manager.
• Assist with the maintenance and upkeep of air conditioning units, refrigerators, ice makers, pool equipment, pumps, and other facility equipment.
• Assist with basic carpentry, drywall, painting, patching, grouting, flooring, and other general building repairs.
• Assist with door, window, lock, and hardware repairs and replacement.
• Safely operate hand tools, power tools, ladders, carts, and other maintenance equipment.
• Identify and report equipment problems, damage, safety hazards, and additional maintenance needs to the Building Manager.
• Assist with troubleshooting facility and equipment issues and help determine when specialized service or outside contractors may be needed.

Facility Cleaning & Upkeep

• Clean and maintain assigned clubhouse and facility areas to ensure they are clean, safe, and presentable.
• Clean and restock restrooms, locker rooms, changing rooms, and other facility areas.
• Clean and maintain pool-area facilities, including restrooms and changing areas.
• Dust, wipe down, and clean furniture, fixtures, counters, doors, glass, equipment, and other surfaces.
• Clean walls, doors, baseboards, floors, and other areas as needed.
• Remove trash and maintain designated waste and recycling areas.
• Assist with deep-cleaning projects and seasonal cleaning as scheduled.
• Maintain maintenance rooms, storage areas, tools, and equipment in a clean, organized, and secure manner.
• Monitor common areas and proactively address cleanliness, appearance, or maintenance concerns.
• Assist with cleaning and preparing facilities before and after special events.

Property & Building Support

• Assist with exterior property upkeep, including entrances, walkways, patios, steps, and other common areas.
• Assist with seasonal maintenance, including snow and ice removal and preparation of facilities for changing weather conditions.
• Assist with moving furniture, equipment, supplies, and other items as needed.
• Assist with facility setup and breakdown for special events and club activities.
• Assist with maintenance supply inventory and notify the Building Manager when supplies need to be reordered.
• Maintain accurate records and documentation as directed, including completion of work orders and preventive maintenance tasks.
• Work cooperatively with other departments to respond to facility needs and provide timely service to Members, guests, and employees.
• Maintain a clean and safe work area and follow all safety policies and procedures.
• Perform other duties as assigned by the Building Manager.

Culture & Service

• Consistently demonstrate the Wilderness Ridge Core Values by working Stronger Together with team members, maintaining a Can Do/Will Do attitude, delivering Exceptional Every Time service, and fostering a No Drama work environment.
• Embrace our True Service commitment by taking ownership of your attitude, recognizing that every detail matters to the customer, collaborating as a team, prioritizing customer happiness, and providing genuine, helpful, and friendly service in every interaction.

Education/Qualifications/Certifications

• High school diploma or GED required.
• One year of maintenance, facilities, construction, custodial, or related experience preferred.
• Basic knowledge of general building maintenance and repair.
• Mechanical aptitude and ability to troubleshoot basic maintenance issues.
• General knowledge of hand tools and power tools.
• Basic knowledge of plumbing, electrical, HVAC, carpentry, and general building systems preferred.
• Ability to follow verbal and written instructions and complete assigned work independently.
• Strong attention to detail and ability to identify maintenance, cleanliness, and safety concerns.
• Strong interpersonal and communication skills.
• Ability to work effectively with the Building Manager, maintenance team, and other club departments.
• Ability to manage multiple responsibilities and prioritize tasks with minimal supervision.
• Positive attitude, dependable work ethic, professional manner, and appearance.
• Must be flexible with work hours, including evenings, weekends, and holidays as needed.

Position Physical Requirements

Must have the ability to:

• Read and write in English.
• Communicate clearly with staff, Members, and guests.
• Follow verbal and written instructions.
• Visually inspect work areas and identify maintenance, cleanliness, or safety concerns.
• Stand and walk for extended periods.
• Frequently lift, carry, push, pull, bend, stoop, kneel, climb, reach, and perform repetitive motions.
• Lift and carry up to 50 pounds.
• Safely climb and work from ladders when required.
• Use hand tools, power tools, carts, ladders, and other maintenance equipment safely.
• Work both indoors and outdoors for extended periods.

Working Conditions

• Work hours may include mornings, days, evenings, weekdays, weekends, and holidays.
• Work is performed both indoors and outdoors.
• Exposure to varying weather conditions, including heat, cold, rain, snow, and wind.
• May be exposed to wet and/or humid conditions, moving mechanical parts, equipment, and moderate to loud noise.
• May work in areas requiring the use of ladders or elevated work surfaces.
• May be exposed to cleaning chemicals, maintenance products, fumes, dust, and other substances associated with building maintenance and cleaning.
• May encounter uneven terrain and typical golf course/property conditions.
• Must follow all safety procedures and use appropriate personal protective equipment when required.